Understand how to get value from digital and social media
How can social and digital media help a business improve? How can we get useful data from social and digital media? What are the limitations of such data?
Get answers to these questions and more in this introductory course to social and digital media analytics. In the course, you’ll learn how to turn social and digital media information into business intelligence, and discover why it’s so useful for professionals.
You’ll look at the different types of data you can get from social media and the opportunities and limitations each presents.
What topics will you cover?
- Introduction to social media analytics
- Overview of digital analytics
- Twitter as a data source for analysis
- Introduction to social media analytics research
- Data science and social media analytics
- Building a social media research program
- Extracting meaning from data
- Tools to track social media analytics
- Organizing and categorizing social media data
- Analysing social media data using t-tests and correlations
When would you like to start?
Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more
Who is the course for?
This course is for professionals looking to advance their careers and learn more about social media.
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