Aspects of effective communication

Effective communication is not just what you say, it encompasses so much more than that.

Think about a recent meeting or presentation. Apart from the words that the person was saying, what can you remember about the way the speaker used:

• Language and tone of voice
• Questioning and listening skills
• Non-verbal communication:
  a) Body language
  b) Facial expressions
  c) Eye contact with the audience
  d) Position in the room

Many of the characteristics of good communication in business meetings and presentations are also components of successful communication with young audiences. However, you will need to think carefully what is appropriate to use with different age groups of young people.

The rest of this week looks at these different aspects of communication. It is worth noting that these aspects are often linked and happening at the same time. For example, smiling whilst talking will affect the tone of voice and your facial expression. However, trying to address everything at once can be a little challenging! You may wish to focus on one or two aspects first.

Reflect

Thinking about each of the above aspects of communication, how would you use them for effective communication? What aspects of effective communication do you plan to focus on during this course?