This course is part of the Team Building and Transformational Leadership: How to Get Ahead in Healthcare Leadership and Management ExpertTrack
Team Building in Healthcare: How to Manage and Mentor a High Performing Team
Discover the key to effective team leadership and the challenges it entails – from coaching to the Thomas Kilmann conflict model.
Duration
2 weeksWeekly study
5 hours100% online
How it worksIncluded in an ExpertTrack
Course 4 of 5
Team Building in Healthcare: How to Manage and Mentor a High Performing Team
Profound team management strategies for modern healthcare leaders
Are you looking to raise your awareness – and build better skills in – team building and development?
This self-paced team-building course will give you the opportunity to build the skills required to lead a high performing team, better manage conflict.
You’ll also have the chance to learn how to communicate effectively with and engage teams to perform better through the use of expert coaching techniques.
Learn how to lead a team with coaching methods
What makes an effective, high performing team?
This course will examine the different methods employed by teams that succeed.
You’ll look at various types of teams and groups as you analyse how they function and how the coaching approach can be used to build better, stronger teams.
Use the Thomas Kilmann Mode Instrument to deal with conflict in a team
Healthy and constructive conflict is a key component of all high functioning teams. But how do you prevent it from becoming destructive?
On the course, you’ll learn how to succeed at managing conflict in the workplace.
You’ll explore the different methods of conflict management and learn conflict resolution skills and techniques, including the Thomas-Kilmann Conflict Mode Instrument (TKI).
This powerful technique is a leading measure of conflict-handling. It shows you whether you’re overusing or underusing one or more of five conflict-handling modes: collaborating, competing, compromising, accommodating, and avoiding.
Syllabus
Week 1
Effective teamworking
How do we use teams and groups?
How do leaders enhance effective teamwork whilst managing conflicts within modern healthcare teams?
Types of teams
Exploring the definitions of a team, the types of team and the desirable characteristics of a modern healthcare team.
What makes a high performing, effective team?
How do we recognise the elements of a high-performance/ effective team and the contributory factors?
How to build and develop a team
Techniques to build and develop teams effectively in order that they become high performing and self-managing.
Summary of Week 1
In this section we look back on what we have learned and what we will learn next week.
Week 2
Leading and managing today’s healthcare teams
Introduction to Week 2
Within the healthcare environment there are many internal and external influencing factors. Having an awareness and strategies to successfully navigate these leads to success and high performance of healthcare teams.
How to lead and manage today
How to lead and how to manage modern healthcare teams.
Conflict resolution
Conflict will always be present in the workplace. Anticipating issues and addressing them as well as managing conflict when it occurs is a skilful practice required by today’s healthcare leaders and managers.
The coaching approach
In short, coaching is about helping someone perform a skill or solve a problem better than they would otherwise have been able to and bringing about improvements at work; especially where a change in performance is required.
Summary of Week 2
In this section we look back on what we have learned and what we will learn next week.
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Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Understand the differences between a team and a group
- Appraise methods to build and develop a team including collaboration
- Apply conflict resolution techniques to team working
- Explore ways of giving and receiving constructive feedback from peers
- Evaluate the elements required for high performing teams
- Critically evaluate how to lead and how to manage modern healthcare teams
- Explore using a coaching approach within healthcare teams
Who is the course for?
This ExpertTrack is designed for students or healthcare professionals, administrators wishing to progress into middle or senior management roles, as well as policy makers, executives, consultants, and service providers in the health sector.
Who developed the course?
Coventry University
Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.
Established
1992Location
Coventry
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