Quality of care: supply side

With increases in the numbers of facility births during the MDG era, there is a need to draw more attention to quality of care. In this and the following step, Professor Wendy Graham from the London School of Hygiene & Tropical Medicine and the University of Aberdeen introduces the concept of quality of care, splitting the topic into supply and demand sides.

Here we focus on the supply of health services and care, thinking about not only the care environment and product availability, but the practices of health care providers, such as hygiene, internationally recognised good practices and management of emergencies. In the next step we move on to the demand side, or a woman’s experience of care.

Please note that this video was recorded remotely and the audio is different to other steps. If you have any issues with the sound please make use of the transcript.