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About FutureLearn

Accessibility testing

Our accessibility policy lays out our aims with regard to accessibility on our platform.

We’re working hard to make sure that everything we release on FutureLearn is accessible to as wide an audience as possible using the devices we actively support and test with.

We aim to reach compliance with WCAG 2.0 AA, and we know there are a few areas in which we have yet to reach this standard.

Our accessibility testing approach

Alongside our daily browser testing on our supported devices, we do less frequent but thorough full product tests from an accessibility perspective using the following programs:

We run periodic tests of the site using:

  • JAWS v14 screenreader and NVDA on Windows 10

  • Dragon v12 for voice recognition;

  • Windows on High Contrast Display setting

  • Read&Write Gold v10;

  • Colour Contrast Analyzer tool version 2.2

Current known issues

Navigation of PDF documents

We realise that PDF documents are often not accessible and as a result we are encouraging content partners to use on-platform functions to convey information rather than PDFs wherever possible.

If you are using FutureLearn using assistive technologies we would very much like to hear from you with any issues you have or suggested improvements we can make, in addition to the known issues we have outlined. Please drop us an email at support@futurelearn.com.