The business case in the public sector
- Health and social care
- Emergency services
- Military and law enforcement services
- Housing and waste collection
A quick introduction to local authorities in the UKIn the UK, local government consists of at least one or two tiers of authority.Those with two tiers, with responsibilities of local services divided between them (as of 2019) include:
- 27 county councils – such as Warwickshire County Council That contain within them:
- 201 district, borough or city councils such as North Warwickshire Borough Council or Coventry City Council
- 33 London boroughs
- 36 metropolitan boroughs – such as Solihull Metropolitan Borough Council
Local authorities and business continuityThe short answer to the question we posed at the beginning of this step is because legislation requires them to invest in it.The Civil Contingencies Act 2004 places a statutory duty on local authorities in England, Scotland and Wales, to develop business continuity plans for all of the functions that they provide. Local Authorities need to be able to respond to extreme weather conditions, cyber-attacks and IT failures (among others) to ensure that they can continue to provide vital services to their communities.A number of examples of damage sustained by Storm Desmond alongside Cumbria County Council’s response can be found at Cumbria.gov.uk.As a summary, they include:
- Flood damage sustained to 32 of the County’s public buildings, including police and fire stations requiring the relocation of these services (Cumbria County Council 2018: 38). By the end of 2015 only 31.3% of the assets had been restored but by April 2018 only one remained closed, though three had had to close permanently.
- The storm required around 491 evacuees to be sheltered across 13 Emergency Assistance Centres (EACs).
- The volume of municipal waste requiring collection increased significantly requiring the council to open Household Waste Recycling Centres (HWRC) for longer and waive the requirement for a permit in order to make disposal easier.
- Reducing financial loss
- Managing uninsurable risk
- Minimising disruptions to customers/clients/constituents/service users
Your taskTake about 30 minutes to investigate a business continuity plan for a public sector organisation or local government in a country of your choice.Share a short summary of how the organisation plans for continuity in its own operations.Can you see a link between the public sector plans and the World Economic Forum Global Risks?
Business Continuity Management and Crisis Management: An Introduction
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