Your taskWatch the video from Colin and then try one or more of the following exercises by referring to these tips for effective interpersonal communication:
- Think of a situation from either your working or personal life where your interpersonal communication was effective and ‘easy’. What made it so? How would you describe the rhythm or ‘vibe’ of this communication? Which of Colin’s tips contributed most to the positive nature of this communication?
- Reflect on a situation where communication was difficult and the reasons why. Next, refer to Colin’s tips and identify three practical steps you could adopt to either avoid or overcome these challenges in the future.
- Ask a friend or trusted work colleague to give you some honest feedback about how well you communicate – focusing specifically on your interpersonal skills. Were you surprised by this feedback? Which tips could you learn from and why?
Career Credentials: Evidence Your Expertise in Communication
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