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How the world of work is changing

In this video, Dr Nick Patterson discusses how the world of work is changing and how this relates to what's coming up in Week 2 of this course.
NICK PATTERSON: Welcome to week two Career Credentials, “Evidence Your Expertise in Communication.” Around the world, we’re seeing significant shifts in how work is performed. Globalisation, technology, and demographic changes have disrupted labour markets and are having a profound impact on the quantity and quality of jobs available, as well as how and by whom they are carried out. For example, you may have seen media reports about robots and artificial intelligence taking our jobs. While physical work is being replaced by machines aren’t new, they date from the start of the Industrial Revolution. It’s true that over the course of the last century, there’s been a decline in labour intensive occupations, such as manufacturing and banking that can now be automated.
However, at the same time as technologies have displaced workers in a wide range of jobs, demand for skilled workers has actually increased because the same technological advances have also led to the creation of new jobs and industries. In short, a workforce with a broad mix of skills is crucial for business success and global prosperity. Organisations with more skilled staff have higher rates of innovation and productivity. And academic literature has found a consistent relationship between human capital and economic growth. This week, we’ll address these issues by taking a deeper look at how the world of work is changing.
Why your ability to demonstrate your transferable employability skills, like communication– either in addition to, alongside, or even without a university qualification– is becoming increasingly critical to career success. We’ll then change tack so you can evaluate your communication skill against international qualification frameworks and Deakin professional practise credential criteria, which are also benchmarked against international frameworks. You’ll then find what practical steps you can take to evidence your communication capabilities. This is a really important week in terms of improving your professional prospects by showcasing your communication skills. So let’s make a start on week two, we’ve got a great week ahead.
In a report commissioned by Deakin, Deloitte Access Economics forecasts that soft skill-intensive occupations will account for two-thirds of all jobs by 2030, compared to half of all jobs in 2000.
Welcome to Week 2.
The number of jobs in non-technical skill-intensive occupations is expected to grow at 2.5 times the rate of jobs in other occupations.
That’s a big workforce change, similar in magnitude to other major trends, like the shift from ‘blue-collar’ to ‘white-collar’ work and the growing participation of women in the workforce.
But do we fully understand the workforce skills necessary for success?
Formal qualifications and technical skills are only part of the requirements for modern employees. Employability and personal attributes are just as important. Indeed, 10 of the 16 ‘crucial proficiencies in the 21st century’ identified by the World Economic Forum are non-technical.

What you’ll be learning

This week we’ll explore how the world of work is changing and – in light of this – the increasing importance of being able to evidence your expertise in employability skills like communication.
Next, to get a better idea of where your communication skills currently stand, we’ll look at some international qualifications frameworks before working through some scenarios based on Deakin’s internationally-aligned Professional Practice criteria.
By working through each step, which includes practical strategies to help you benchmark, evidence and articulate your communication expertise, not only will you have a better idea about the level of your current skills, you should also be able to identify your strengths and any gaps that you need to work on.

Your task

Watch the video to find out more from Nick about the context and focus of this week’s activities.
When you’re done, read one or both of these articles about the future of employment and what skills will be required.
What threats could increasing digitisation, automation or globalisation pose for your current job, career or industry? Alternatively, what opportunities may these changes offer?
Discuss your perspectives in the comments.
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Career Credentials: Evidence Your Expertise in Communication

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