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AI Software and Technology

Tools and technology to implement AI methods and techniques that can help understand, measure and improve your brands customer experience.

So far this week we’ve covered how to identify pain points in the CX and learned about enhanced methods for measuring the CX as well.

Now let’s take a deeper dive into the tools and technology to implement the AI methods and techniques that can help understand, measure and improve your brands customer experience.

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Using AI to Gain a Competitive Edge for your Customer Experience (CX)

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FutureLearn - Learning For Life

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