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Demonstration – AI for Sales

Dynamics 365 AI for Sales is one of the latest innovations from the Microsoft Dynamics 365 team.

It enables members of a sales organisation to derive insights, make predictions, and take prescriptive next actions based on intelligent recommendations provided to them derived from predictive analysis of an organisation’s historical sales data.

The Dynamics 365 AI for Sales app targets two main audiences: sellers and sales managers.

As mentioned earlier in this section, seller capabilities include relationship analytics, predictive lead and opportunity scoring, intelligent analysis of notes taken regarding meetings or other activities, talking point recommendations and displaying which friends or colleagues might know a prospect with which you might like to interact.

Sales managers have a series of intelligent dashboards that they can leverage to better manage and guide their sales team and drive meaningful insights that can provide a good picture of the health of their organisation.

The three main dashboards that the solution provides us are a business report, a team report, and a call intelligence report.

Follow the demonstration video to see these capabilities in a demo environment.

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Dynamics 365: Customer Engagement for Sales

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