Thank you for completing the Dynamics 365: Customer Engagement for Sales course.

Now that you’ve completed the course, you should be able to:

• Identify automation options available in the Power Platform
• Identify when to use what automation
• Create and use business rules
• Create and use workflows
• Create and use Microsoft Flows
• Create and use business process flows

And now that you have mastered Dynamics 365 for Sales, try out some of the courses for the Power Platform where you can learn to customise and automate your experience.

We hope you’ve enjoyed the Dynamics: Power Platform automation course.

Join the discussion

We would love to hear from you! Please take some time to let us know what you thought of the course. Please share your experience of the course, and any feedback to help us improve it.

Use the discussion section below and let us know your thoughts. Try to respond to at least one other post and once you’re happy with your contribution, click the Mark as complete button to check the step off.