£199.99 £139.99 for one year of Unlimited learning. Offer ends on 14 November 2022 at 23:59 (UTC). T&Cs apply

Find out more
Introduction to Emotional Intelligence
Skip main navigation

Introduction to Emotional Intelligence


If we had to single out one soft skill that is most in demand in today’s hypercomplex world it would be emotional intelligence. This lesson is meant to let you reflect on your own levels of emotional intelligence and determine what you may need to learn more about when it comes to this critical subject.

There are different dimensions of emotional intelligence and competencies for you to focus on developing. At its most fundamental, emotional intelligence is the ability to sense other people’s emotions and regulate our own emotional states. Studies have shown that the star performers in any organization almost always exhibit high levels of emotional intelligence, rather than sheer intellect. At the end of the day, “what you know” may get you in the door, but “how you are’’ will get you that promotion.

This is an additional video, hosted on YouTube.

This is an additional video, hosted on YouTube.

This is an additional video, hosted on YouTube.

Additional Materials:

This article is from the free online

Emotional Intelligence and Critical Thinking for Problem Solving

Created by
FutureLearn - Learning For Life

Our purpose is to transform access to education.

We offer a diverse selection of courses from leading universities and cultural institutions from around the world. These are delivered one step at a time, and are accessible on mobile, tablet and desktop, so you can fit learning around your life.

We believe learning should be an enjoyable, social experience, so our courses offer the opportunity to discuss what you’re learning with others as you go, helping you make fresh discoveries and form new ideas.
You can unlock new opportunities with unlimited access to hundreds of online short courses for a year by subscribing to our Unlimited package. Build your knowledge with top universities and organisations.

Learn more about how FutureLearn is transforming access to education