Preparing for patient education

Good preparation is crucial part in patient education service. Pharmacists should always prepare the knowledge, skill and tools before providing patient education.

Each patient is unique. A patient-centered education should consider patients’ culture, languages, cognitive abilities and medication history. Pharmacists should be able to identify the best way to educate each patient personally. In this video, Ms Chou used Taiwanese elderly folks as an example to illustrate the suitable approach one should take while undertaking patient education.