Transactional and Transformational Leadership
In this segment, Professor Chiu explores transactional and transformational leadership styles. Transactional leadership guides followers towards goals through task requirements and benefits, while transformational leadership inspires commitment to shared objectives. She then discusses communication obstacles like noise, perception, information overload, defensiveness, lying, and anxiety, hindering effective communication.
How can leaders inspire their team members to transcend self-interest and commit to shared goals?
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