Conflict and Negotiation
In this video, Professor Chiu discusses conflict resolution, emphasizing the importance of group dynamics and decision-making.
Methods like brainstorming and nominal group are possible solution to reach consensus. Then, she transitions to job design, highlighting the drawbacks of narrow specialization and proposing job rotation and enrichment for employee satisfaction.
Please have some time to post your idea on the pop-up quiz on job design suitability in hospitals. Which one is more fitting into hospital setting? Specialization? Or job enrichment?
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