Communication skills part 1

Now we return to Dave’s story. We will watch Dave have three different conversations about his health and state of mind: firstly with a friend, secondly with his line manager at work and finally with Professor Matthew Hotopf as part of a psychiatric assessment.

In this video Dave meets his friend Satnam.

After watching the video, think about whether the interaction was positive or negative for Dave.

• What aspects of the conversation were helpful or unhelpful?
• If you were Dave’s friend, what would you have said or done differently?

Share your thoughts in the discussion space below.