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Total Quality Management Essentials
Total Quality Management Essentials
Total Quality Management (TQM) is a management approach focusing on quality and long-term success through customer satisfaction, involving all members of the organization.
Key aspects include constant improvement, customer focus, and the commitment of leaders. TQM emphasizes the participation of all members and adherence to quality improvement as daily work.
This article is from the online course:
Introduction to Healthcare Management: Organisational Insights
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This article is from the free online
Introduction to Healthcare Management: Organisational Insights
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