Skip main navigation

New offer! Get 30% off one whole year of Unlimited learning. Subscribe for just £249.99 £174.99. New subscribers only. T&Cs apply

Find out more

QCC and Physician Engagement

QCC and Physician Engagement

The video discusses Total Quality Management (TQM) activities in Taiwanese healthcare, particularly focusing on Quality Control Circles (QCC).

QCC, originating from Dr. Ishikawa’s philosophy in the 1960s, involves voluntary worker groups discussing workplace improvements, such as safety and process enhancements. QCC adoption in Taiwanese hospitals is widespread, often led by nursing departments. Physicians tend to prefer roles as consultants due to perceived time constraints. Examples of QCC topics include reducing infection rates and improving outpatient processes.

This article is from the free online

Introduction to Healthcare Management: Organisational Insights

Created by
FutureLearn - Learning For Life

Reach your personal and professional goals

Unlock access to hundreds of expert online courses and degrees from top universities and educators to gain accredited qualifications and professional CV-building certificates.

Join over 18 million learners to launch, switch or build upon your career, all at your own pace, across a wide range of topic areas.

Start Learning now