What is personalised care?
Some of you will be familiar with the concept of personalised care already. This will be particularly the case if you’ve been working in or receiving health and care services for yourself or a family member. For others, this may be a new idea to you.
The helpful animation in this step introduces the concept of personalised care.
Put simply, personalised care means people have choice and control over the way their care is planned and delivered. It is based on ‘what matters’ to them and their individual strengths and needs.
Personalised care:
- Starts with the principle of ‘What matters to you?’ as opposed to ‘What’s the matter with you?’
- Is about shared power and collaboration between people, families and health professionals
- Enables people to have choice and control over their lives
- Moves people from passive recipients of services to active citizens
- Is about getting a life, not a service.
Now we will hear from Andy about his experience of personalised care and the difference it can make to a person’s life.
Introduction to Leadership for Personalised Care
Introduction to Leadership for Personalised Care
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