What are GigaFibre’s plans for growth?

GigaFibre is planning to expand its coverage across the UK, starting with major cities and then moving into more remote areas. The company is currently focusing on expanding its coverage in London, Manchester, Birmingham, and Glasgow.

How do they plan to do this?

GigaFibre’s expansion plans are ambitious, but the company is moving quickly to get funding and extend its network. The company plans to have its high-speed internet service available to over 50% of UK households within the next 2-3 years, to reach 90% coverage within 5-7 years.

GigaFibre aims to provide high-speed internet service to as many people as possible, including those in rural and remote areas. The company is partnering with local governments and community organisations to identify areas that are under-served by existing ISPs and prioritise its expansion efforts accordingly. GigaFibre is committed to providing equal access to high-speed internet for all, regardless of their location or income level.

To achieve its expansion plans, GigaFibre is investing heavily in its network and technology. The company uses advanced fiber optic cables to deliver high-speed internet directly to customers’ homes and businesses. GigaFibre is also partnering with local contractors and suppliers to build out its network and support its expansion efforts.

Using technology-assisted decision-making

GigaFibre is a forward-looking company and is excited to use the latest technologies to support its decision making. They are particularly interested in using technology-assisted decision-making in the following areas of their business:

1. Predictive analytics: GigaFibre can use predictive analytics to forecast demand for high-speed internet in different regions across the UK. This can help the company determine where to focus its expansion efforts and what types of packages and services to offer in each area.
2. Network optimisation: GigaFibre can use network optimisation tools to ensure that its network is operating at peak efficiency. This can help the company maximise its coverage and ensure that customers are receiving the best possible service.
3. Customer segmentation: GigaFibre can use customer segmentation to identify different types of customers and tailor its services and marketing efforts to each segment. For example, the company can use data analytics to identify customers who are likely to upgrade to premium services and offer them targeted promotions and discounts.
4. Resource allocation: GigaFibre can use technology-assisted decision-making to allocate its resources efficiently. This can include optimising its workforce, managing its inventory of equipment and supplies, and coordinating its logistics and transportation operations.
5. Customer service: GigaFibre can use artificial intelligence chatbots and other digital tools to provide fast and efficient customer service. These tools can help customers troubleshoot common issues and provide support 24/7, which can improve customer satisfaction and retention.

So what’s the problem?

Before GigaFibre can achieve its ambitions, it must build their network in the most efficient way possible. In the rest of this activity, we will help GigaFibre find a solution to this problem.