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Giorgia Gamba Quilliam, CIPD Learning Content Manager, introduces the course and previews some of the learning from the next five weeks.

Welcome to People Management Skills. This course has been developed by the Chartered Institute of Personnel and Development (CIPD) with the financial support of JPMorgan Chase Foundation.

About the course

We believe that people managers play a hugely important role in the success of any organisation. We’re delighted you’ve chosen to explore this topic with us.

Over the next five weeks we’ll be looking at the fundamental aspects of people management. Throughout the course we’ll explore the different approaches to management and reflect on how we manage ourselves and others. We’ll take a closer look at how we find the best people, how we develop them and how we help them to perform at their very best. Finally, we’ll investigate the idea of well-being at work and the importance of maintaining a healthy team.

Throughout the course there will be plenty of opportunity to discuss your ideas with others, to reflect on each activity and to apply your learning in practical exercises.

Course Outline

  • Week 1 – Thinking about people management and reflecting on our own management skills.

  • Week 2 – Exploring the labour market, recruitment and induction

  • Week 3 – Identifying effective ways of developing both teams and individuals

  • Week 4 – Looking at performance management

  • Week 5 – Talking about well-being, managing absence and returning to work

Our contributors

This course has been created by CIPD’s leading experts from around the world. Andy Lancaster, Head of Learning and Development Content at CIPD. You can click through to his profile for more information about him as well as our other course contributors David Hayden, Michelle Parry-Slater and Jo Squires.

Throughout the course we have included case studies from a wide range of organisations. We hope this will help you to apply your learning in your own organisation, wherever you are, whatever your size, industry or sector.

Who are the CIPD?

We’re the professional body for experts in people at work. For more than 100 years, we’ve been championing better work and working lives. We set professional standards for HR and people development, as well as drive positive change in the world of work.

The CIPD provide support for people professionals at every stage of their career. Whether you are working in HR or responsible for managing a team, a large organisation or small business, the CIPD website.

CIPD also has a People Skills Hub full of tools and resources to support you within your role. You’ll find podcasts, factsheets to videos and research reports.

Before you get started

Take a moment to think about the best manager you’ve had in your career. Why were they a good manager? What did they do? How did they make you feel? What impact did they have on your work?

When you’re ready to move on to the next step, click the pink mark as complete button.

We’ll see you in the next step.

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People Management Skills

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