Coping as a workplace or business during COVID-19
The Organisational Approach
The first step of trying to understand the needs, challenges, and resources of a workforce has roots in Organisational Psychology. Examples such as the Job Demands-Resources Model provide a framework for understanding workplace health and wellbeing. This can be applied to all work contexts, including during COVID-19 with this specific situation in mind.The second step of a strategic approach to meeting needs at the individual, group, and organisational level draws on theories of Organisational Behaviour. This field of psychology has focused on understanding individual psychology, group dynamics, and the wider organisational context. This gives a comprehensive picture of behaviour and needs, including the systemic thinking we mentioned in week 1.The additional considerations raised by Chris relate to early steps in models of Organisational Change and Development. One example would be Kotter’s 8-Step Process for Leading Change. Such approaches highlight many key factors in implementing changes in organisations, including among others:- Creating a clear strategic vision.
- Engaging your workforce.
- Clear and regular communication.
Chris’ example of flexible working could be replaced by any other local needs.

- Individually she is encouraged to meaningfully engage with her manager.
- Her team is supported to meet regularly and stay connected.
- Her organisation has made social activities available online.
What approaches have you seen in your workplace? For those involved in supporting a workforce, how have you been doing this? Sharing experiences in the comments below is a great opportunity to generate ideas.
COVID-19: Psychological Impact, Wellbeing and Mental Health

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