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How to apply active listening

Active listening is at the core of all communication and critical thinking. It is not just about how you are learning to listen, it’s also about you helping others to …

Non-verbal cues: Competitive listening

In addition to the verbal responses you might receive, there are several non-verbal cues to look out for that might help you identify a competitive listener. This can also help …

Awareness and reflection

Mastering awareness and reflection allows you to understand people and develop strong relationships based on mutual respect and good rapport. These skills go hand-in-hand with empathy and accountability. To successfully …

Paraphrasing; summarize and recap

The final two key characteristics of active listening are “paraphrasing” and “summarize and recap”. The above video shows EI paraphrasing in a conversation with Dr Beck, so let’s start with …

The importance of listening

Let’s zoom out and consider why listening is such an important skill in the first place. Source “Nonverbal communication allows us to contextualize the meaning of verbally expressed words, as …