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Still to come

This week’s activities have provided the basis for more detailed studies where we will: Use a range of modern and historical case studies to illustrate the changing nature and evolving …

Review of the week

Thank you for completing this week’s study. During this short course, we have examined a broad cross-section of threats and risks identified at global, national, and enterprise levels. We’ve explored …

Challenges for small and medium-sized enterprises

We’ve seen how large organisations can use business continuity and crisis management but what challenges do small and medium-sized enterprises (SMEs) face in establishing, implementing and maintaining business continuity management …

Third sector case study: Oxfam sex scandal

On 12 January 2010, a magnitude-7.0 earthquake struck Haiti, killing around 250,000 people, injuring a further 300,000 and leaving about 1.5 million homeless. A number of international aid agencies deployed …

Private sector case study: TSB

In the spring of 2018, TSB, previously part of Lloyds Banking Group, had been bought by Spanish banking company Sabadell and was in the process of moving their customers’ information …

The business case in the public sector

Why should the public sector invest in business continuity management? The public sector is responsible for providing public services such as: Education Health and social care Emergency services Military and …

The business case in the private sector

The efficacy of business continuity in private enterprises is highly variable. We will now consider why individual companies should have effective Business Continuity Management (BCM) and why they should be …

Welcome back

Welcome to the second week in this course on Business Continuity and Crisis Management. This week, you can expect to explore the key drivers shaping the direction of legislative, and …

What is Enterprise Risk Management?

Enterprise Risk Management (ERM) is: ‘… the process of identifying major risks that confront an organisation, forecasting the significance of those risks in business processes, addressing the risks in a …

Organisational structure and governance

When considering any form of management cycle, we must establish concepts of how organisations behave and, in particular, the role and importance of governance. Governance is evolving to meet the …

Review of the week

This week we have explained how Business Continuity Management (BCM) and Crisis Management (CM) are connected as sister disciplines, and there is even some overlap in each management systems’ jurisdiction. …

Leadership and communications

Crises require effective leadership as well as thorough and timely communications and behind the crisis response structures to mitigate events. Crisis management involves the containment of the damage and development …