Assessing the needs of those you are supporting, is an essential step in the ‘Look’ assessment, to ensure that you understand their situation and can provide the most appropriate support …
Effective communication and learning how to listen is an important part of PFA. Listening Understanding how to listen will help you communicate better. Listen refers to how the helper: begins …
Normal rituals that help people grieve and say goodbye to loved ones who have died may have changed substantially because of the risk of spreading infection. Other ways you can …
What is resilience? Resilience is the ability to cope with, adapt to, or bounce back after experiencing difficult events. Some definitions take this further and speak of ‘bouncing forward’: where …
Your safety is important, and understanding how to deliver support safely is essential. It is important that while you deliver PFA you follow the current WHO recommendations to prevent the …
Traumatic events are events that are stressful, frightening or distressing. During the COVID-19 pandemic, the whole of society is likely to be affected to some degree, including children, young people …