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What is CQ action?

CQ action brings together CQ drive, CQ knowledge, and CQ strategy. CQ action is behavior based on motivation, cognition, and meta-cognition. CQ action is your ability to act effectively and …

Starting this week

We are happy you are joining us in the final week of the course. You should be proud of your work in the first four weeks. In this video, Chuck …

Course Summary

Please view this video, where Chuck Calahan, the Lead Educator summarizes the learning from the last five weeks. In addition, he introduces the course test for the learners who upgraded …

Course Conclusion

Congratulations! You successfully completed our five-week course and you improved your cultural intelligence. We wish to thank you for your active participation with your fellow learners, many of whom live …

Let’s review

In this video, Chuck Calahan reviews the learning of week five. So far this week you learned about CQ action or behavior and explored potential strategies for improving your CQ …

Speech exercise

For this assigned activity we ask you to complete an activity or exercise. First think of a friend, partner, or coworker who is diverse from you. It may be helpful …

Modifying speech

Modifying the manner and the content of your communications in diverse and multicultural settings is CQ action: speech acts. This is your ability to alter your communication to effectively achieve …

Non-verbal exercise

High CQ action: non-verbal behavior requires you to modify your non-verbal behavior in cross-cultural situations when required to do so. This step is an opportunity to practice that CQ behavior. …

Non-verbal behavior

A person with high CQ action: non-verbal behavior is comfortable adapting their non-verbal behavior. This means you are very natural in using culturally appropriate non-verbal communications such as gestures, eye …

Verbal activity

High CQ action: verbal behavior requires you to adjust and change the ways you verbally communicate so you are more effective and appropriate in a cross-cultural situation. This step is …

Verbal behavior

CQ action is about your cross-cultural behavior. A sub-dimension of CQ action is verbal behavior. This includes tone, vocal inflection, accentuation, emphasis, pronunciation, and your behavior in the use of …

What is CQ strategy?

Individuals with high CQ strategy think about diversity and multicultural opportunities and challenges. They demonstrate meta-cognition to identify, explain, and plan for dealing with differences. This meta-cognition means there is …

Learning this week

In this video, Chuck Calahan explains the learning topic for this week is one targeting CQ strategy or meta-cognition. CQ strategy includes the sub-dimensions of planning, awareness, and checking. Please …

End of this week

Thank you for completing week four and learning about CQ strategy including awareness, planning, and checking. This development of your meta-cognition is vital for increasing your cultural intelligence. In this …

Experiencing checking

Your assignment is to think about a behavior you have observed in an individual from a different culture or a diverse background. Look online for information to learn if this …