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Where to get help around emotions

While it is not expected that participating in this course will cause you to feel distress, we recognise that many people have experienced unpleasant feedback experiences. Everyone experiences feedback differently, …

What is feedback?

Decades of research show that feedback is one of the most powerful ways to learn, both in education and in work. However, decades of research also show that people are …

Long-term strategies

You’ve now completed a full feedback loop – seeking, making sense and using feedback, all while taking care of yourself emotionally. You’ve demonstrated that you can do it, so you’re …

Getting in touch with the feedback giver

Closing the feedback loop often involves getting back in touch with the person who provided us with the feedback in the first place. There are a few reasons why we …

Acting on feedback

For feedback to have any real effect, you need to act on it. All the best quality information and the most careful sense-making and planning can result in not much …

Your plan for working with emotions

Emotion is an inevitable part of feedback. As experts in ourselves, we are also best placed to be the ones who notice when we find the emotional experience of feedback …

Approaching feedback with self-compassion

Feedback involves evaluation. It’s true that judgement is made about the quality of our work, which may require us to make changes. In the effort to make change, we can …

Emotions and feedback

Ever felt happy or annoyed when receiving feedback from someone? Our emotions are helpful because they communicate to us incredibly quickly about ourselves in the context of a situation. They’re …

Making sense of feedback

Sometimes it’s really obvious what someone means when they comment on our work, and it’s really easy to see what we need to do in response. If you’re told that …

What to do with the feedback you receive

By now you’ve formulated a feedback request and hopefully sent it out to get someone to comment on your work. As we’ve discussed in previous steps, getting the feedback information …

Tracking how you’re going

So far in this course, we have covered different types of feedback, the power of actively seeking feedback, and what makes a good feedback request. We also covered setting goals, …

Turning intentions into actions

We previously discussed barriers that might get in the way of seeking feedback and how we might overcome them. Starting and continuing with a new behaviour can be challenging. We …

Exemplars of questions

The following video covers different types of feedback you might receive, and some ways to make better feedback requests. Watch the video and note the ‘four considerations’ it highlights. This …