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Active Listening

An active listening approach and conveying empathy can help calm the child or young person, it can help them feel understood and allow them to express their emotions honestly so …

Support for mental and physical health needs

Mental Health If you are concerned about the mental health of a child or young person you are supporting, there is information for parents and carers and information about NHS …

What is Psychological First Aid?

Psychological First Aid (PFA) follows four stages to help individuals cope after a difficult experience: • ‘Prepare’ to deliver PFA – make sure you know the background and feel ready …