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Open Innovations

In this video I introduce the idea of open innovation. Open innovation, as originally conceptualised by Henry Chesbrough, is contrasted with what he calls ‘closed innovation’, in which we try …

Fit for Innovation

If you read the popular literature on innovation, you may get the wrong impression that innovation is good in its own right and that everyone should be innovative. I believe …

Experience innovations

In this video Viktor Dörfler talks about how you innovate and the differences between product, solution and experience innovations. CK Prahalad suggests that servitisation (adding services to products as additional …

Never-ending betas

In this video Viktor Dörfler discusses ‘Never Ending Betas’ with Iain Moir and Isi Osagie. Our computers, tablets, and mobile phones receive updates every couple of days and good security …

Reliability

What does reliability of technology mean for organisations today? For many organisations, reliability is all about the repeatability, the robustness, and the predictability of processes. The idea is that by …

Intellectual property

Does the concept of intellectual property as an institutionalised way of formally protecting knowledge creation still have a place in our global world, interwoven with social media? Intellectual property (IP), …

Further (optional) readings

In this step, we have collated an extensive list of readings for this week’s topic. At the beginning of the list, you will find links to online sources, such as …

What will we learn about?

This week’s content serves as the starting point for talking about the ‘big picture’ of the role of technology in our business and everyday lives today. This is done in …

Warranty

Is the concept of warranty still relevant in our modern organisations? Let’s start with a Dilbert comic: Dilbert strip 1999-02-12. The comic starts with a customer phoning the Dogbert technical …

Introducing Viktor

Viktor Dörfler is a Senior Lecturer in Information and Knowledge Management at the Management Science Department of the Strathclyde Business School. He is the leader of ‘Understanding Information and Technology …

The use of study groups

Choose the study group tab at the top of any step to access your study group for this course. Your study group is a place to get to know your …