By the end of the microcredential, you’ll be able to...
- Identify the ways in which as individuals, organisations and societies we construct certainty and avoid uncertainty.
- Apply multiple perspectives on uncertainty and tools for engaging with uncertainty whilst still being able to act.
- Reflect critically on the uses, limitations and dangers of big data, artificial intelligence, and models, in contexts of uncertainty.
- Demonstrate a critical and ethical awareness of how uncertainty is socially distributed in society and in organisations and how your actions as a manager/leader can impact this.
- Reflect on and develop your own capacity for leadership under uncertainty.
- Evaluate assumptions critically, in planning, forecasting, modelling, and strategizing to support more mindful organising and greater resilience in the face of uncertainty.
- Demonstrate the following skills: critical analysis; perspective-taking; personal resilience; engaging with uncomfortable knowledge; tolerance of ambiguity and ambivalence; ethical awareness.
You’ll have access to our online welcome area where you’ll be able to start conversations with fellow learners and read any announcements relating to your microcredential.
From 11 Oct 2021
Management of Uncertainty: Leadership, Decisions and Action
Build the skills and capabilities required to manage and lead in the face of radical uncertainty
13 hours per week
Introduction to the course
- Welcome to the course
- Introducing radical uncertainty
- Discussing uncertainties
- Wicked problems
- Week 1 review
Objective accounts of uncertainty, and their limits
- Welcome to Week 2
- Perspectives on decision-making in contexts of risk
- Humans as flawed decision-makers
- Are humans really irrational?
- Defensive decision-making
- Week 2 review
The social construction of certainty and uncertainty
- Welcome to Week 3
- Introducing a social perspective on decision-making
- Sensemaking, breaches of expectation and anticipatory thinking
- A social perspective on entrepreneurial opportunity
- Week 3 review
Uncertainty, stories, imagination and emotion
- Welcome to Week 4
- Narrative sensemaking
- Emotions in sensemaking and strategy
- Conviction narratives and the role of ambivalence
- Week 4 review
Modelling, scenarios and big data – their uses and dangers
- Welcome to Week 5
- Modelling in contexts of radical uncertainty
- Adaptive and robust approaches to planning
- Big data and AI
- Week 5 review
Organising for radical uncertainty: collective mindfulness and organisational resilience
- Welcome to Week 6
- High Reliability Organising
- Collective mindfulness
- Applying collective mindfulness to mainstream organisations
- Extending collective mindfulness
- Week 6 review
Leading and influencing in the face of radical uncertainty
- Welcome to Week 7
- Challenging leadership and leadership challenges
- Leadership in extreme contexts
- Leadership, influence and political skill
- Week 7 review
Tolerating 'not knowing' and being curious whilst still acting
- Welcome to Week 8
- γνῶθι σεαυτόν – Know thyself
- Wisdom and uncertainty
- Uncomfortable knowledge
- Mindfulness for ego-decentering and accepting uncertainty
- Week 8 review
Socially responsible management of uncertainty
- Welcome to Week 9
- Who is responsible for the social costs of uncertainty?
- Organisational responsibility and uncertainty
- Social responsibility as uncertainty management
- Week 9 review
Your assessment: applying course ideas to your own experience and current challenges
- Welcome to Week 10
- Assessment overview
- Developing Part 1 of your assessment
- Developing Part 2 of your assessment
- Improving Parts 1 and 2 through Action Learning Group feedback
- Week 10 review
Your assessment: reflecting on your learning and creating a learning action plan
- Welcome to Week 11
- Developing Part 3 of your assessment
- Developing Part 4 of your assessment
- Improving Parts 3 and 4 though Action Learning Group feedback
- Week 11 review
Finalising and submitting your assessment
- Welcome to Week 12
- Finalising your assessment
- Important guidance about submitting your assessment
- Thank you and good luck!
Once you’ve successfully completed the microcredential, you’ll receive your academic credits from The Open University. You’ll also have ongoing, unlimited access to the course materials.
15 UK credits at Postgraduate level from The Open University
You’ll receive an Open University certificate confirming that you have received 15 academic credits at postgraduate level 7. Credits are awarded on passing the final assessment.
Find out how credits work and where you can use them in our FAQs.
The Open University (OU) is the largest academic institution in the UK and a world leader in flexible distance learning, with a mission to be open to people, places, methods and ideas.
LocationMilton Keynes, UK
World rankingTop 510Source: Times Higher Education World University Rankings 2020