Kitty Jones

Kitty Jones

Study UK Communications Manager

Location London, UK


  • Kitty Jones made a comment

    Thanks so much for your feedback everyone. In addition to the poll above, please do take our online survey about the course:

  • Thanks so much everyone for taking this course. In addition to this poll, we'd really like your thoughts on the course so we can continue to improve it for future participants. Please could you take our online survey? It should take no more than 10 minutes to complete:

  • Thanks so much everyone for taking this course. We'd like to continue to improve the course for future participants - please could you take our 'A Guide for Education Agents' online survey? It should take no more than 10 minutes to complete:

  • Thanks so much everyone for taking this course. We'd like to continue to improve the course for future participants - please could you take our 'A Guide for Education Agents' online survey? It should take no more than 10 minutes to complete:

  • It's important to encourage students to make the most of their time in the UK, outside of the classroom. Some may be nervous to explore an unfamiliar country, but extra-curricular activities are an important part of student experience in the UK - and helps them to become a more confident person. How do you approach this topic with students?

  • There are lots of ways universities, the British Council and Study UK help students prepare - it's just a question of knowing what's out there. How do you help your students prepare for arrival to the UK?

  • Kitty Jones made a comment

    A UK education is about so much more than what you learn in the classroom. The UK offers amazing cultural experiences and a warm and welcoming way of life. And with over 500,000 international students choosing to study here every year, students are likely to make friends from all over the world.

  • In week one, we looked at why students choose the UK and what they expect from a UK education. This week, we'll be looking at how actual student experience compares to these expectations. Of course, the past couple of years have meant a different type of experience for many students - but the enduring benefits of a UK education remain: quality of teaching,...

  • Remember to reflect on what you've learnt in this section. Are you still keeping your reflective journal, or do you find there's a better way for you to keep track of what you've learnt?

  • Building relationships is an important part of being an education agent or recruitment adviser. Have you had any experience in contacting UK institutions? What advice would you offer other agents looking to make these connections?

  • How do you approach meeting with a university? What do you think are the key things they're looking for in their work with agents? Share your thoughts in the comments with other learners.

  • We hope this video is a helpful overview of how institutions want to work with their agents. Head to the next step for more information on how you can make contact with UK institutions. Remember to keep marking your steps as 'complete' once you've finished them :)

  • Great work on all your slides, everyone! It's really interesting to see how different people approach this (and there's no right or wrong answer). Take a look at the padlet to browse everyone's work and share your thoughts in the comments.

  • The Study UK website has lots of information about studying medicine in the UK, including a video on how to apply:

  • Do you feel comfortable advising students about specialist entry? Share your thoughts with other learners using the comments.

  • It's important to always refer to an individual university's guidance on the evidence required for English language, as universities can set their own requirements.

  • Do students ask you about opportunities to work in the UK after studies? Have they found the new Graduate Route is a helpful option? Share your thoughts with other learners.

  • Do you find it difficult to advise on visas? Remember to always point students to the right sources of information, and don't give advice unless you're qualified to do so.

  • Hi Chituru, thanks for your comment.
    1. Yes, you can of course use the certificate as evidence of taking the course and share this with the university you apply to. We just wanted to make it clear that this course does not qualify as official agent training that accredits you as an agent.
    2. There's information on this here:...

  • Very helpful insight, thanks Sarah!

  • Thanks to everyone who joined this session. Here are some links for further information on what was covered in the session:

    Study UK updates:
    Study UK website:
    Toolkit for Agents:
    Scholarships information:...

  • Do you deal directly with students, or do you also talk to their families? What are the differences in requirements? Have a think about this, along with the questions above, in your comments.

  • Do you ask your clients for feedback? How do you go about this, and do you use client feedback to inform your work? Share your process with other advisors.

  • Did you pick up any tips or lessons from this video?

  • What are the main things you need to know in order to advise students? Use the comments to share your thoughts, and don't forget to look at what others are saying, too.

  • I think you'd find the coffee scene has changed a lot - there are so many cafes in major cities serving real coffee :) Thanks for sharing!

  • Hi Chukwuemeka, you receive a certificate at the end of the course, once you have marked 90% of the steps as complete. However, please note this is not an official qualification, just a recognition of your participation in this course.

  • No, it's completely free :)

  • Hi Olayemi, there is no minimum time limit, but we'd encourage you to take your time to get the most out of the course. I'll be offering additional support between 7 - 27 March, aligning with the three weeks of the course.

  • That's great to hear, I hope you find the rest of the course as useful.

  • Please do let us know your thoughts on the first week's content. Did you find it useful? What would you have liked to see more of?

  • Kitty Jones made a comment

    If boarding schools are of interest to your work, there's some more information on the Study UK website:

  • Eligibility criteria depends on the individual school. You can find out more on the Study UK website:

  • The UK is the home of the English language and with its reputation for academic excellence, it is the perfect destination to learn English. Is this important to the students you work with? Share your thoughts.

  • There's some more information on studying English in the UK on the Study UK website:

  • Education in the UK is held to strict standards. Share your thoughts on the questions in this step using the comments, and find out more about this on the Study UK website:

  • Which UK universities do you know the most about, and why? Do you have connections to a particular university, or a particular part of the UK? Do you know the differences in the education systems of England, Scotland, Wales and Northern Ireland (the four nations of the UK)?

  • Great summary, thanks for sharing Ranjit.

  • Rankings are important to so many students when thinking about their options. They're a good place to start, but they aren't everything. Let us know how you advise your students on using rankings using the comments!

  • UK universities are international environments. 20 per cent of academic staff in the UK are from overseas, meaning students will be connecting with people from all over the world, no matter what they choose to study. But a UK education goes beyond interacting with different people. How else do you feel UK universities prepare students to become global...

  • There is plenty of support on offer to students at universities in the UK: from dedicated international offices, to wellbeing services, to academic support. This is one of the reasons students feel able to get the best from their studies in the UK. Share your thoughts in the comments.

  • Thanks for your comment, Ranjit. There is plenty of support available to international students in the UK - from dedicated international officers, to academic tutors, to student wellbeing services. If students are struggling with their course or studies, they should speak to their academic tutor in the first instance. Their tutor will help them to address the...

  • Great summary, Kenneth. The teacher-student ratio will really vary depending on the university, the type of course and the method of study. Many courses are taught in different formats - with a mix of lectures and seminars - so teacher to student ratios will vary across the board.

  • Definitely, Madhuranthiny. It's all about offering them guidance, and helping them to do their own research.

  • Good point, Yakubu. One-to-one advice is very different from group advice. Thanks for sharing.

  • Some helpful tips here, thanks Zafar!

  • This is a really methodological approach, Ranjit, thanks for sharing such helpful advice for other agents/counsellors.

  • Advising students about their study options is all about helping them find the right course/location/university for them. How do you approach this in your work? How do you help students choose what's right for them?

  • Please note this video was filmed before the Covid-19 pandemic. What do you think will be the biggest changes that have impacted students' decision making since the pandemic?

  • One-year master's courses in the UK are indeed a big pull factor, good value for money and quicker entry into employment. Thanks for sharing, Kenneth!

  • Thanks for sharing, Prabin - a good overview of some of the key points!

  • Thanks for sharing, Ranjit - excellent explanation of some of the key reasons students choose the UK.

  • Some great points here, Ogo!

  • Good point about the new Graduate Route - I think this is a big pull for some students :)

  • Did you know that over 500,000 international students choose to study in the UK every year? They may have a range of different reasons that brought them here. Have a think about some of the reasons students choose the UK over other destinations. You may find Study UK's 'why study in the UK' pages useful:

  • Whether you are based in the UK or elsewhere, let us know what you think the common perceptions of the UK are among international students.

  • This poll helps us to understand who is taking the course, and how we can help tailor future runs. Let us know what your role is, and if you want to add anything further about your work in the comments, please do.

  • Everyone learns in different ways. Do you think you'll keep a reflective journal? If not, how else do you plan to reflect on your work? Share your tips with other participants.

  • Yes, as long as you mark 90% of the steps in the course as 'complete'

  • To get the certificate, you must mark 90% of steps in the course as 'complete'.

  • We hope this step will help you to get the most out of this course. Do you have any other tips for your fellow participants? Share them in the comments.

  • Hi Mohsin, it will be an online video webinar. You can sign up to join, then you will hear from myself and Helen (an immigration advisor). You will get the chance to ask questions in a Q&A. The recording will be posted in the course content after, for all those that can't make it. Hope to see you there!

  • Kitty Jones made a comment

    Welcome to the course everyone! Please use the comments to introduce yourself - let us know where you're based, and what you're hoping to get out of the course.
    Don't forget to sign up to our free Teams Live event:

  • Hi everyone, here are some links to what we spoke about in this event:

    Study UK toolkit for agents:
    Prepare to Study and Live in the UK:
    Study UK website:
    Study UK's 'I'm on my way' campaign:...

  • What are your thoughts on David's comments in this video?

  • Proof of English language ability can be a tricky part of international students' application to study in the UK. Share how you approach this and what you'd do in the above case study.

  • How has the new Graduate Route offer been received in your country? It's a fantastic opportunity for international students to take their next steps into employment in the UK after finishing their studies.

  • Not everyone is qualified to give visa advice. So it's important to understand where to signpost your students. There are lots of links to follow in this step. The GOV.UK website will have all the latest information about getting a visa to study in the UK, so always direct people there as a first port of call. Remember that UK universities also have lots of...

  • Think about what you would do in this situation. Take time to read the documents supplied, and share your thoughts in the comments.

  • It's important to recognise the gaps in your own knowledge, or understanding where to signpost when you aren't qualified to advise on something (such as visas). Share your thoughts on this in the comments.

  • What do you think are the differences between what a student wants, and what an institution wants? Is there any crossover?

  • Many parents are very involved in their child's study journey. How do you manage expectations of both students and their families? What do you find most challenging? In particular, what do you think about this case study and how would you approach it?

  • It's great to see you sharing your own experiences and learnings in the comments. Remember to read each other's posts - you might pick up helpful tips for your own work from others.

  • What are your thoughts about Fahmida's comments in this video? Is there anything in there you hadn't considered?

  • Welcome to week 2 everyone! Thanks for all your comments and engagement so far. What are you looking forward to learning about in this section?

  • Do you know much about the Independent Higher Education sector? We hope this video gives a good overview. Head to the website to learn more.

  • Did you find this helpful? Study UK has lots of information on studying English in the UK:

  • Use your reflective journal to choose a university and find the pieces of information listed. Was it easy? What measures do you find most useful?

  • Let us know what resources you find most useful in the comments. Do you agree with what others have said?

  • Are there any universities you know more about than others? Why do you think this is? Share your thoughts in the comments.

  • Did you know that universities in the UK are held to strict standards by the government? This means students can rest assured they are getting the best teaching, support and resources available. This has been the case throughout the Covid-19 pandemic, and any changes put in place (such as online or blended learning) must adhere to the same high-quality...

  • What does being a 'global citizen' mean to you, and how will you use this way of thinking in your work to support students studying in the UK?

  • There is so much on offer to international students in the UK. In this video, Kate talks about a few of the key strengths. Let us know in the comments what you'd like to learn more about.

  • There are lots of things to consider when students make their decision about where to study. What modules are on offer in each course? Do they want to be in a certain location - city, countryside or by the sea? Are they aware of the geography of the UK - would they like to be in England, Scotland, Wales or Northern Ireland?
    Share in the comments how you help...

  • Was there anything in this video that surprised you? Share your thoughts in the comments.

  • Students may have a number of different reasons for choosing the UK, we've listed just a few of these in this step. Please share your thoughts below! And if you're looking for how to explain the reasons to students, you can take a look at the Study UK website:

  • When speaking to your students about the UK, it's helpful to understand a bit about the life and culture here. If you're looking for students' own perspectives, you can get a feel for student experiences in the Study UK blog:

  • This poll helps us understand who is taking the course so we can keep improving it each run.
    If you are a parent or a student, you may find our other course (Prepare to Study and Live in the UK) more useful:

  • Have you used a reflective journal before? Share how you plan to reflect on your work in the comments.

  • I hope this step contains some useful tips for getting the most of the course. Have you taken any online courses before? Share your own tips in the comments.

  • Hi Kidung! Thanks for joining the course. This course is designed for education agents and recruitment professionals - but we do have one for students too which may be more suitable. You can sign up for the next run of this here - it launches in November:

  • Hi Wai! Thanks for joining the course. This course is designed for education agents and recruitment professionals - but we do have one for students too which may be more suitable. You can sign up for the next run of this here - it launches in November:

  • Kitty Jones made a comment

    Welcome to the course everyone! Please do introduce yourselves below, and let us know what you hope to learn from this course. We're looking forward to 'meeting' you all in the coming weeks :)

  • Kitty Jones made a comment

    Well done for completing the course everyone! We know there is a lot of information to digest, but we hope it's been helpful in preparing you for your studies in the UK.
    Good luck to everyone studying in the UK this year and beyond. :)
    The Study UK website has lots of information for international students at all stages of their journey:...

  • Thank you so much Maria, we're so pleased it was useful for you. Good luck with your studies!

  • Thanks Fatima, I'm really glad it was useful for you.

  • Great to hear it, Vivian!

  • We know there's a lot of information on this step but there's a lot to think about as you prepare to travel, especially with Covid-19 restrictions in place. If you are preparing to study in the UK in the 2021-22 academic year, you can register for Study UK's pre-departure briefing event on 18 August to learn more about preparing for arrival:...

  • We hope so too, Yunus!

  • Thanks for sharing Maria, glad it was a useful resource! Here is the link for anyone interested in finding out more: