Carol Munt

Carol  Munt

Have great Son and Daughter and five teenage Grandsons
Hobbies include photography, travel.
Patient Leader and passionate about good care. Everything else on LinkedIn and I tweet @muntma

Location Reading, Berkshire


  • The more I know the better help I can offer.

  • I'm being told the course is closed even though I paid to upgrade. Please advise. Thanks.

  • Good to see the positive examples where personalised care really worked.

  • It all sounds wonderful but we will need a huge culture shift to get this embedded in the NHS.

  • Story telling has shown to be a valuable 'tool' in engaging with clinicians who learn more about the whole picture rather than just the diagnose and treat approach.

  • I think the culture in the NHS is still Doctor knows best although patients are standing together against this and to demand their voices be heard and listened to.

  • Personalised care will be important with the changes in local health Integrated Care Systems and I want to know how to advise people

  • This course opened my eyes to what is available and how useful it is.

  • What an inspiring couple. Well done to them for fighting the negative attitude of their social worker but a shame that they had to deal with it.

  • I have a long term condition Type 1 Narcolepsy and am an Experience of Care partner NHS Leadership Academy. I was carer to my Mum who had vascular dementia and am a qualified nurse.
    My strengths are ability to communicate at all levels and empathy.

  • With the more recent re-organisation of the NHS, first STPs now ICSs, social care was put on the back boiler.
    Then Covid added to the workload and caused staff relocation.
    With many things still being undecided the reality is that we will have to speak up regarding disabilities for culture to change.

  • I'm passionate about co-production and pleased to see
    Co-production as default' being current policy.

  • There is more visual awareness with TV and films using more actors with disabilities but for most disabled people in society it is out of sight out of mind.

  • What can I say? There is so much that needs doing and we are still talking about it.

  • Although the personal health budget was of benefit in this case I wonder how easy it is to negotiate if there is no family member to help. The system needs to be more user friendly.

  • Thought for the week.
    Impairment is, and always will be, present in every
    known society, and therefore the only logical position to take, is to plan and organise society in a way that includes, rather than excludes, Disabled people.
    ───Barbara Lisicki, 2013

  • As a society we pay lip service to inclusion of people with disabilities even with al the legislation. For example many buildings are not accessible and it is still difficult to use public transport.
    We forget many disabilities are 'hidden' and recently the sunflower campaign was launched to try to address this.
    I would...

  • I'm an experience of care partner at the Leadership Academy and want to be fully informed about peer support as part of co-production.

  • I've learnt how beneficial the personal health budgets can be. Having control gives people confidence and working towards goals boosts fitness too.

  • There shouldn't be so many hurdles for people to overcome. The personal health budgets have benefits for the whole family because they feel safe leaving their relative in the care of carers who are chosen and expert in that particular care

  • Being able to chose what's going to make a real difference to me is the overall benefit of a personal health budget.

  • I only know that this approach works in the Liverpool area because two colleagues have told me about their experiences.

  • A personalised care and support plan is putting the patient at the centre of discussion and planning so that the patient's view is key to the right services being put in place.

  • The best thing about well planned peer support is that it promotes confidence and empowers patients to do things for themselves. It is also ongoing.

  • Great diagram but the colour combination makes it difficult to read.

  • I think it is fair to say many people are not offered a choice and equally are not told enough to make an educated choice.

  • Health Inequalities are due to many factors. Education, Housing, Employment, Culture, Language Finance are just some of the areas to be considered. Integrated care will, hopefully, go some way in addressing these and Personalised care will need to take a holistic approach to be successful

  • Being seen as a person not a patient with a diagnosis needing treatment is a huge shift in care. Empowering people to be/stay independent is central to personalised care

  • I have Type 1 Narcolepsy and have managed my own care by default as in 1982 there was no choice. People I speak to have mixed messages about personalised care and the support varies across the country. I have found it still a fragmented service and feel staff need more training. The use of Peer support will certainly be a move in the right direction.

  • Personal Health Budgets will work for those people who understand them and also understand their own care needs. However there are many people who will struggle to grasp the concept. In particular those who don't have English as a first language and those from other cultures who don't understand our health system. We should try to ensure marginal groups don't...

  • There is still much to do to get rid of racism in the NHS and many marginalised groups miss out. Equality and diversity needs to be seen to happen not just to be talked about.

  • I like the description of peer leaders being the ones who know what people want and therefore helping to shape services.
    Co-Production at its best for all concerned.

  • There is no doubt that organising a personalised care package takes a great deal of thought and Jo was able to call on family and friends to help her. For other people there may be a need for outside help and advice. Using a third party to employ staff, once you have interviewed them, is a good idea as it is one less thing to think about.

  • Carol Munt made a comment

    All credit to Jo for 'taking on' the system. Personalised care is what everyone needs to a greater or lesser extent and where possible should be the norm. I understand completely Jo's wish to have a say in her son's care. I cared for my Mum who had vascular dementia and was considering employing someone to help me but she died before I could.

  • Increasing my knowledge of personalised care will enable me to join discussions on a level footing with other health professionals and to include the subject when I address regional and national conferences about Co-Production. I am an Honorary Lecturer at Manchester Medical School and sit on several NHS programme groups so am always looking to expand my...

  • As a Patient Partner & Advocate I am aware of Peer Support but don't have experience of personalised care budgets and would like to know more about them. My background is nursing and then business. I have type 1 Narcolepsy as the result of brain trauma following a car smash and am an Experience of Care partner with NHSE/I Leadership Academy. I'm looking...

  • Because I'm often involved in discussions where personalised care is mentioned and I want to be fully informed so I can contribute to the conversation.

  • Hi,
    I'm a Patient Partner & Advocate, passionate about patient and public involvement and co-production.
    The term personalised care intrigues me as I have yet to work out what other sort of care there is and would like to learn more.
    I have type 1 Narcolepsy.
    email twitter @muntma

  • I know I have been made welcome in Catalonia so much so that I've been back several times

  • I love Barcelona and will be visiting again in March to speak at a conference. I will have plenty of free time to see round the city again so want to learn more.

  • How we speak depends on who were listen to. Children grow up copying their family/parents, then their peer group, then as young adults usually adopt whatever accent and dialect fits in with their social group. I doubt that this will change

  • People find it difficult to place my accent as I've moved areas so much. I attended a grammar school in Reading the 1950's where we had a speech coach. If anything people assume, rightly or wrongly, that I am educated.

  • Why do we assume that accents show class or status? Is it just stereotyping or is it inherited prejudice?
    Everything about languages intrigues me.

  • Language attitude relates to perception about the person because of their accent. It particularly relates to social class.

  • I think the girls were conscious that they were being recorded talking about their accents and so were possibly less natural than usual.

  • I am passionate about Co-Production so this course will give me more insight. Thank you.

  • @CharmaineKwame Perhaps we could meet up to discuss leadership development for patients too.?

  • The King's Fund run some very interesting conferences, courses, webinars etc. It is well worth checking them out.
    Ideas that change health care | The King's Fund
    The King's Fund is an English health charity that shapes health and social care policy and practice, provides NHS leadership development, and hosts health care events.

  • For all those interested in Quality Improvement check out
    The Q community
    Q is a community connecting a diverse range of people with health and care improvement expertise from across the UK.
    Q Community...

  • Are you based in London/

  • Which ambulance service are you?

  • I like your approach.

  • I believe in sharing information and that we should help each other so please contact me if you agree.

  • I am an independent Patient Partner and Advocate. I tweet as @muntma to share information about the NHS and wider Health arena. I am n Experience of Care partner at the NHS Leadership Academy and have narcolepsy & Cataplexy. I am passionate about Co-Production in the NHS.

  • The NHS is something we should not take for granted.

  • Something that's always been there when needed.

  • If I believed the advice about wine, chocolates and peanuts at least I wouldn't be worrying about wearing skinny jeans and doubtful if I would live long enough to care about being a couch potato. Seriously though, these misquoted articles are not only misleading, they are dangerous. Too many people believe what they see in print.