Bianca Frost

Bianca Frost

Dr Bianca Frost is a Senior Education Designer at Deakin University and specialises in digital learning and course design.

Location Deakin University, Geelong, Australia


  • @FayeLipscombe - There is a cheaper option of obtaining a certificate of achievement specifically for this one course. The amount you reference relates to FutureLearn's unlimited subscriber model (much like streaming services, such as Netflix) and that we understand isn't suitable for everyone.

  • @ErienaFlorency - in terms of further, related learning, you may want to check out Deakin's free open 'Food and Mood' course, also hosted on FutureLearn. It provides exactly that kind of 'daily, practical psychology' that you reference.

  • @DavidBrown this is a great way of practising what you've learnt and, by coming back to the learning materials at a later time, of benchmarking your progress, consolidating your understanding and filling in any gaps.

  • @PatriciaCandler - re-taking the course is a great example of resilience in itself!

  • Congratulations on your CoA @MarianWood!

  • @SCorcoran - @JaneWhiley posted something on May 2 in this discussion that addresses this question. I encourage you to check this post!

  • @SebastianVasquez there's been a number referenced throughout this course. This may not be exactly what you were looking for, but our educator, Warren Summers, recommended 'Metaphors we live by' (Lakoff & Johnson) to me, which you may find interesting. Does anyone else have some suggestions?

  • I don't think there's one right or wrong answer to this question of @RamiRifai. But you could try answering this yourself by reflecting on the descriptors of resilience you added to the word cloud exercises and think about what behaviours would help you achieve them (possibly drawing on some of the theories, frameworks and practices covered in this course such...

  • Great takeaways @JaneT. Good luck with this and your odyssey plans!

  • @JaneWhiley - great response. Thank you for sharing this research.

  • Would anyone like to share their strategies with @AmyButler?

  • @WilliamLow and @SaimRashid - thank you for the feedback. Just a note to keep in mind if you undertake any future FutureLearn courses; you can adjust the audio speed up to 2x normal speed by clicking on the video and selecting the speed function :-)

  • @VassilikiLambropoulos that's a great place to start!

  • Good question @KeirenVernon - can anybody add to this?

  • That's beautiful @RodelAñosa - and thank you for joining us!

  • So glad you've enjoyed it @JillH. Hopefully the things you've learnt will stay with for you long after this course has finished!!!

  • There's no right or wrong answer; only a personal one that works for you. That said, over the period of global lockdowns due to COVID-19, one of the most positive things to come out of this is the grassroots 'be kind' movement, as in be kind to yourself and be kind to others. I think this is a great expression of both personal and community resilience in a...

  • and, there's also this leadership course

  • hi @MatthewCox - you may be interested in deakin's new food and mood course (reposting link from above here

  • @MurdinaCampbell - it's slightly different, but you may also be interested in Deakin's food and mood course

  • hello

  • Thank you @TraceyWatson. This is interesting feedback that we'll certainly consider.

  • This is great news @ChristianStarvaggi - wishing you all the best for the next stage of your resilience journey.

  • Thank you @FfionHughes and @HanaVolna - really deeply engaging with content, conversations and additional resources can certainly take up more than 2-3 hours per week! Appreciate your feedback and really happy to hear that the extra materials were useful and interesting.

  • We certainly don't want you to lose precious sleep that may impact your resilience @WendyG! It is mentioned in the first step that time spent in conversation or looking at additional resources may take up more than 2-3 hours, but we can also look at making this clearer :-) Thank you for the feedback and pleased that you found the course resources useful!

  • Thanks @SabrinaFernandez. Agree that the generosity of all the learners participating in the course in terms of sharing their experiences and ideas has been amazing.

  • Thank you for the feedback @Zan. Noted and will be taken onboard. Glad you enjoyed the course and got you thinking about ways to build your own resilience.

  • Good question @GerryMaher. It may depend on how you define resilience (and also 'assertiveness' - e.g. in terms of either self-management or in relation to others) and what personal strategies you think will best help you to achieve your goals given your personal and professional circumstances. Thank you for participating in the course and also for the...

  • Thank you for the feedback @MT. We do monitor comments for the eight weeks the course is open, but generally take a 'light touch' approach, especially when the quality and amount of engagement between learners is as high as it's been in this course. That said, we'll take this onboard and hope this has been a positive learning experience for you with...

  • Glad you enjoyed the interaction and exercise. Unfortunately, we can't control how tests are accessed. We have included one open quiz that doesn't require an upgrade to take the test in order to obtain a certificate, but we may look at adding another open quiz. Thank you for the feedback and good luck with your resilience journey!

  • Thank you @RoseGardener and others in this thread for your feedback. We'll take this onboard and consider how to address for future runs.

  • @LauraCampbell thank you for letting us know that this Smart PDF isn't supported by some smart phones. We'll take a look to see if there's another way to to help us enable access to this activity for future courses.

  • This is a great starting point @ChristianCaruana. It may be useful to keep in mind that resilience isn't an end-point but something that is continuous and evolving. It's also a skill that can be learned and enhanced through conscious (and mindful) practice. This being the case, your initial plan is only a starting point. It's also - much like we are as human...

  • And thank you for getting involved.

  • Hope is a really interesting concept in relation to resilience. Reminds me of a BBC podcast I recently listened to ('In our time' - August 8 2019) about this very subject from different religious/philosophical points of view. You and your partner might be interested in listening to it!

  • @KatharineVivian Yes, that's interesting, isn't it? Especially as what we've been discovering is that resilience is a learned skill based on practice and experience, and experience leads to learning, which leads to knowledge, and knowledge leads to wisdom, which is based on all of the above thus allowing us to practice (and share) our resilience skills!

  • @FrancisM don't beat yourself up - we've all been there! Sometimes because we feel we're being talked 'at' rather than 'to'; or are distracted by our own thoughts, preoccupations or anxieties; or are simply not that interested in what is being said. However, as @LynnWhitworth points out, this is why active listening is a skill; that is, it is something...

  • Spot on @SveaS - asking open questions and paraphrasing are a really important part of active listening.

  • Interesting article @JamieHinds - thanks for sharing!

  • This is an interesting conundrum and one I have also observed in meetings where some team members tend to dominate conversation while others remain silent. One technique I have learnt and often found effective is to listen carefully and then ask short, targeted questions (rather than waiting to be given the 'space' to make longer personal statements - an...

  • Hi everyone. Sounds like more than a few of us have some trouble sleeping. I'm posting this link (
    to a list of articles from The Sydney Morning Herald that cover different aspects of sleep. If you have or can find any other useful links or resources, feel free to share them.

  • @RoseWhite I'm going to post a link with some news articles at the top of this thread. Maybe some of these might help.

  • @sandrawaldner agree. I think that's why it's important to direct more of our energies towards 'getting involved' with like-minded individuals (such as those in this thread). Not that we can (or even should) completely avoid engaging with others of different opinions or mind-sets, but we can can implement strategies such as you suggest to avoid their negative...