Bianca Frost

Bianca Frost

Dr Bianca Frost is a Senior Education Designer at Deakin University and specialises in digital learning and course design.

Location Deakin University, Geelong, Australia

Activity

  • @FayeLipscombe - There is a cheaper option of obtaining a certificate of achievement specifically for this one course. The amount you reference relates to FutureLearn's unlimited subscriber model (much like streaming services, such as Netflix) and that we understand isn't suitable for everyone.

  • @ErienaFlorency - in terms of further, related learning, you may want to check out Deakin's free open 'Food and Mood' course, also hosted on FutureLearn. It provides exactly that kind of 'daily, practical psychology' that you reference.

  • @DavidBrown this is a great way of practising what you've learnt and, by coming back to the learning materials at a later time, of benchmarking your progress, consolidating your understanding and filling in any gaps.

  • @PatriciaCandler - re-taking the course is a great example of resilience in itself!

  • Congratulations on your CoA @MarianWood!

  • @SCorcoran - @JaneWhiley posted something on May 2 in this discussion that addresses this question. I encourage you to check this post!

  • @SebastianVasquez there's been a number referenced throughout this course. This may not be exactly what you were looking for, but our educator, Warren Summers, recommended 'Metaphors we live by' (Lakoff & Johnson) to me, which you may find interesting. Does anyone else have some suggestions?

  • I don't think there's one right or wrong answer to this question of @RamiRifai. But you could try answering this yourself by reflecting on the descriptors of resilience you added to the word cloud exercises and think about what behaviours would help you achieve them (possibly drawing on some of the theories, frameworks and practices covered in this course such...

  • Great takeaways @JaneT. Good luck with this and your odyssey plans!

  • @JaneWhiley - great response. Thank you for sharing this research.

  • Would anyone like to share their strategies with @AmyButler?

  • @WilliamLow and @SaimRashid - thank you for the feedback. Just a note to keep in mind if you undertake any future FutureLearn courses; you can adjust the audio speed up to 2x normal speed by clicking on the video and selecting the speed function :-)

  • @VassilikiLambropoulos that's a great place to start!

  • Good question @KeirenVernon - can anybody add to this?

  • That's beautiful @RodelAñosa - and thank you for joining us!

  • So glad you've enjoyed it @JillH. Hopefully the things you've learnt will stay with for you long after this course has finished!!!

  • There's no right or wrong answer; only a personal one that works for you. That said, over the period of global lockdowns due to COVID-19, one of the most positive things to come out of this is the grassroots 'be kind' movement, as in be kind to yourself and be kind to others. I think this is a great expression of both personal and community resilience in a...

  • and, there's also this leadership course https://www.futurelearn.com/courses/what-is-leadership

  • hi @MatthewCox - you may be interested in deakin's new food and mood course (reposting link from above here https://www.futurelearn.com/courses/food-and-mood)

  • @MurdinaCampbell - it's slightly different, but you may also be interested in Deakin's food and mood course https://www.futurelearn.com/courses/food-and-mood

  • hello

  • Thank you @TraceyWatson. This is interesting feedback that we'll certainly consider.

  • This is great news @ChristianStarvaggi - wishing you all the best for the next stage of your resilience journey.

  • Thank you @FHughes and @HanaVolna - really deeply engaging with content, conversations and additional resources can certainly take up more than 2-3 hours per week! Appreciate your feedback and really happy to hear that the extra materials were useful and interesting.

  • We certainly don't want you to lose precious sleep that may impact your resilience @WendyG! It is mentioned in the first step that time spent in conversation or looking at additional resources may take up more than 2-3 hours, but we can also look at making this clearer :-) Thank you for the feedback and pleased that you found the course resources useful!

  • Thanks @SabrinaFernandez. Agree that the generosity of all the learners participating in the course in terms of sharing their experiences and ideas has been amazing.

  • Thank you for the feedback @Zan. Noted and will be taken onboard. Glad you enjoyed the course and got you thinking about ways to build your own resilience.

  • Good question @GerryMaher. It may depend on how you define resilience (and also 'assertiveness' - e.g. in terms of either self-management or in relation to others) and what personal strategies you think will best help you to achieve your goals given your personal and professional circumstances. Thank you for participating in the course and also for the...

  • Thank you for the feedback @MT. We do monitor comments for the eight weeks the course is open, but generally take a 'light touch' approach, especially when the quality and amount of engagement between learners is as high as it's been in this course. That said, we'll take this onboard and hope this has been a positive learning experience for you with...

  • Glad you enjoyed the interaction and exercise. Unfortunately, we can't control how tests are accessed. We have included one open quiz that doesn't require an upgrade to take the test in order to obtain a certificate, but we may look at adding another open quiz. Thank you for the feedback and good luck with your resilience journey!

  • Thank you @RoseGardener and others in this thread for your feedback. We'll take this onboard and consider how to address for future runs.

  • @LauraCampbell thank you for letting us know that this Smart PDF isn't supported by some smart phones. We'll take a look to see if there's another way to to help us enable access to this activity for future courses.

  • This is a great starting point @ChristianCaruana. It may be useful to keep in mind that resilience isn't an end-point but something that is continuous and evolving. It's also a skill that can be learned and enhanced through conscious (and mindful) practice. This being the case, your initial plan is only a starting point. It's also - much like we are as human...

  • And thank you for getting involved.

  • Hope is a really interesting concept in relation to resilience. Reminds me of a BBC podcast I recently listened to ('In our time' - August 8 2019) about this very subject from different religious/philosophical points of view. You and your partner might be interested in listening to it!

  • @KatharineVivian Yes, that's interesting, isn't it? Especially as what we've been discovering is that resilience is a learned skill based on practice and experience, and experience leads to learning, which leads to knowledge, and knowledge leads to wisdom, which is based on all of the above thus allowing us to practice (and share) our resilience skills!

  • @FrancisM don't beat yourself up - we've all been there! Sometimes because we feel we're being talked 'at' rather than 'to'; or are distracted by our own thoughts, preoccupations or anxieties; or are simply not that interested in what is being said. However, as @LynnWhitworth points out, this is why active listening is a skill; that is, it is something...

  • Spot on @SveaS - asking open questions and paraphrasing are a really important part of active listening.

  • Interesting article @JamieHinds - thanks for sharing!

  • This is an interesting conundrum and one I have also observed in meetings where some team members tend to dominate conversation while others remain silent. One technique I have learnt and often found effective is to listen carefully and then ask short, targeted questions (rather than waiting to be given the 'space' to make longer personal statements - an...

  • Hi everyone. Sounds like more than a few of us have some trouble sleeping. I'm posting this link (https://www.smh.com.au/topic/sleep-1lvu)
    to a list of articles from The Sydney Morning Herald that cover different aspects of sleep. If you have or can find any other useful links or resources, feel free to share them.

  • @RoseWhite I'm going to post a link with some news articles at the top of this thread. Maybe some of these might help.

  • @sandrawaldner agree. I think that's why it's important to direct more of our energies towards 'getting involved' with like-minded individuals (such as those in this thread). Not that we can (or even should) completely avoid engaging with others of different opinions or mind-sets, but we can can implement strategies such as you suggest to avoid their negative...

  • Some really great comments and supportive words of advice in this thread. Especially interesting to see how the idea of 'being alone' can be re-framed by thinking about connection in different and broader ways, such as through (online and offline) communities, nature and even the authors of books. It's not an option for everyone, but I also find my pets...

  • @kateMM do you have any suggestions for @MJP to do this?

  • @DeniseW I love that you chose 'happiness' - I'm guessing that for most of us this would be an 'end goal' of building our resilience. If you have time, can you share more about how you arrived at this as one of your chosen words? Meanwhile, does anyone else have any thoughts about this? For example, what does happiness mean to you? What do you need to do or...

  • @kateMM - good response. And in terms of word choice, whether 'invincible', 'strong' or 'indomitable', this really reflects the diversity of our personal definitions/synonyms of resilience that we started with in the word cloud at Step 1.1 and that we'll be revisiting later in Week 2. Look forward to hearing more from you and everyone else about...

  • This seems to be exactly what Werner implies in reference to this phrase. 'Invincible' in this context is quite different to be being protected by privilege (which does not necessarily set one up for dealing with difficulties when they do arise) or 'bullying' one's way through difficult situations.

  • That's an interesting point. Based on my reading, Werner uses the term 'invincible' to highlight the positive coping strategies that children from disadvantaged backgrounds are able to develop despite the challenges they face in early life. What's your take on the article? Would you use a different word? If so, what would it be?

  • hi @ReneReid and @IsabelMartini - this link has now been fixed and is ready to view :-)

  • Agree - this is a great response. Thanks for sharing. I particularly like your idea for continually reassessing your priorities, focusing on one thing at a time and living in the moment.

  • So true! The intrusion of technology and our working lives on our personal and private lives is something Marcus will be addressing later this week. How are your current strategies working for you? Any tips for others in terms of how you reframed your thinking to come up with - and stick to - these strategies?

  • Agree that these changes in the education - especially adult and higher education - sector are an example of industry leaders rethinking how, when and why people learn, and finding better ways to support these realities. As a methodology, how do you think people can apply design thinking to reframe similar challenges in their personal lives?

  • @ChristianCaruana agree - sometimes technology can end up being an end rather than a means of getting things done. What techniques do you use?

  • That's great @MelissaTcarter - This week Marcus will be talking us through some really practical strategies to support this approach. Will be interesting to see how you go - what you found useful, what you found challenging and what impact or difference self-care made to you.

  • Hi @IanChambers - What are the barriers you face in building a local support community?

  • @KarenS i think you'll find the next step (1.4) really interesting and look forward to hearing your thoughts.

  • @NicholleSchantl if you have any questions about how to get involved in this course, rest assured that you've joined a community of learners who are here to support other respectful, open- and like-minded learners - such as yourself. Based on our 3C principles, would anyone else like to add to this?

  • @ChristianCaruana There is no right or wrong answer in this exercise and I encourage you to reflect on your own personal response with regards to what resilience -- at this moment -- means to you. If you check out the word cloud, you'll see that there are many different ways that people describe resilience. The three words I provided are only an example of...

  • @JessicaV good question! Did you or has anyone else checked out the Werner article links?

  • @SianJones 'mindfulness' is a key concept for building resilience that we'll be looking at in Week 2 of this course. Can you share more, as much as you're comfortable with, about why you chose 'coping' as your keyword for defining resilience?

  • @EllaDee[md] great words! Can you share more about your thinking or the experiences that led you to choose these?

  • So true @CarolL . This article from the Australian ABC also suggests that spending time in nature helps us to live healthier and happier lives! https://www.abc.net.au/news/health/2019-06-14/dose-of-nature-for-health-and-wellbeing/11203180

  • Hi there. I'm Bianca from the course design team and I would like to welcome you all to this course. I look forward to joining you in conversation and hearing your thoughts about what resilience means to you and how you can use the ideas in this course to develop your own strategies for improving your resilience both personally and professionally. The three...

  • Thank you for sharing this story. Asking questions is a great way of showing curiosity and demonstrating an interest in others (I'm thinking of Dale Carnegie's 'How to win friends and influence people' that many sales people are likely to be familiar with), but if the interest isn't genuine or authentic, then this will always be apparent to others. Maybe there...

  • @BelénÁlvarez - you've already begun getting involved by posting this comment! Liking or using the principles of the 3Cs to (even occasionally) reply to others is also another (relatively easy) way of getting involved :-)

  • Hi Helen. One of the reasons liking and replying to others' comments (rather than just posting our own) is that these small acts not only enrich the conversation, but also help us to build a community of practice where all of our contributions are acknowledged as worthwhile and valuable (even when we disagree!). In this way, we create a sense of belonging,...

  • Great objective @GeorgiaPapaioannou - I think you'll find Week 2 useful!

  • @KateReillyJames I think you'll really like some of the ideas and strategies covered in Week 2 :-)

  • @SharonWatson I also think some high-profile people are much better at 'selling' themselves, which means many quiet achievers can easily be overlooked. In terms of your confidence, what would happen if you put on your 'accounts' hat and created a factual ledger of your skills and achievements? Would this make it easier to articulate what your capabilities are?

  • These frameworks have also highlighted similar gaps between the level of my academic qualifications and what opportunities I've had to evidence specific employability skills in relation to my work roles. What do you think are some ways to close these gaps?

  • Good point about resilience and passion. As Andrea has pointed out in this course, some degree of creative conflict is a positive thing - what do you think could've turned the scenario in this video from being less positive and productive to something more positive and productive?

  • Agreed. Cath and Marc clearly have different priorities. However, I also think Seon's reluctance to speak up is indicative of power-distance differences within the team. That is, while Cath is prepared to challenge authority, Seon is much less comfortable with this and - as a result - her contributions and ideas are swamped by the more dominant team members....

  • Do you also think this teams different attitudes to power, status and authority (power-distance) also has something to do with the source of their conflict?

  • These are good observations @YuliaU - it seems individual team member characteristics, such as age and gender as well as length of tenure may also be at play here.

  • I think that's very true @LizDE. As a member of multiple virtual teams, I'm quite happy working remotely in digital environments, but speaking with people over the phone, including video conferencing, and - when the opportunity arises - meeting with other team members in person, definitely helps build stronger relationships and interpersonal affiliations.

  • LOL. Very funny video. That's taking virtual teams to the extreme!

  • @CaroGarcia Have you ever played a team sport? Or helped organise a party or large family get together? Teamwork comes in all shapes and sizes!

  • Good points @RebeccaBrewerTaylor - does anyone have any practical suggestions for overcoming these challenges?

  • I think what you describes goes right to the heart what great teamwork is - thinking beyond self-interest, being outwardly engaged and showing a willingness to contribute. What role do you think organisational culture has in either promoting or inhibiting these behaviours?

  • Yes @ZafarAbbas, I agree. While some people aren't natural team players, as Catherine points out in this video, teamwork is also something that has to be 'learned and practised'.

  • I also agree - my job would not be impossible but non-existent if I wasn't working in a team!

  • @RebeccaBrewerTaylor - this is a great example of teamwork as a transferable employability skill that we look at more in Week 2, Step 2.2. I think many of us overlook the teamwork skills, behaviours and values that we acquire - not just in paid employment - but also through volunteer work, personal interests and family life.

  • Hi @DanbySequeira - this is great information. Are you able to share a link to this report?

  • As our Lead Educator, Andrea, states at the very beginning of this course (Step 1.1), 'If you want to go fast, go alone. If you want to go far, go together'. Given the context of your situation, is it possible that all of you will be more individually successful if you also work together as part of a team? That is, if you pool your respective skills and...

  • Hi Kathryn. Not sure what you mean by level 2, but no matter what level you're currently at, you can still start thinking about what you may need to do to develop your communications skills to reach the next level.

  • Bianca Frost replied to [Learner left FutureLearn]

    Good question, Jonathan. In an increasingly global and digitally-connected world, many people still prefer face-to-face interactions. Why? And how can this communication challenge be overcome?

  • 10 points for attention to detail! Thanks for identifying this. It has now been corrected.

  • Hi Wendy. I think you'll find the tips from our team in Week 1 helpful in terms of reflecting on the communication skills employers are looking for and will also find the practical strategies that we'll look at in Week 2 particularly useful in terms of identifying examples that you can draw on in interviews to evidence your communication expertise. I look...

  • Yes, Muriel. And, in my situation, at least, this looks like one of the biggest challenges for addressing the needs and preferences of this cohort as the body ages, but the spirit stays young.

  • I agree with Dr. MJ Hardman. You're still young yet. My mum is 71 and still rocks out to ACDC! So, while chronological age is a fact, it's also a state of mind!

  • My family live in St Andrews, an area also impacted by the fires. While not in the scope of this course, one of our close family friends working with the Department of Human Services to support victims of the fires committed suicide partly because he could not deal with the tragic stories and circumstances of the people he was trying to help :-( I only share...