Sue Schoormans

Sue Schoormans

An international career and intercultural coach and trainer.
I love to learn and to share my experience and knowledge with others.

Location The Netherlands

Achievements

Activity

  • Sue Schoormans made a comment

    This is a great tool. Thank you

  • Hello everyone, I am Sue. I am originally from the UK and having lived abroad for 18 years, I now live in the Netherlands. I am a career and intercultural coach and trainer and am always looking at ways to improve my online presence - hence why I am here.

  • I would like to add a few things here having worked in HR for over 20 years and now as a career coach....
    I agree with a lot of the information here however I assume it is directed at applying for work in the UK market. If applying for a job outside of the UK check the CV format for the country where you are applying.
    Some countries do prefer a photograph...

  • I suggest that a skills-based CV is also used by contractors who work from one project to another, e.g. electrician, plumber. Detailing their skills first and then listing the employment positions.

  • Good connections in fact your network is critical. I am still in contact with fellow colleagues I worked with over 30 years ago. You never know when you will be able to assist your network and visa verse. Often it is not what you know but who you know in life and thus in your career.

  • My goals remain the same. I know what I would like the next stage of my life to entail. This course has solidified this further. Thank you

  • I first started working from home in 2003 and so this is not new to me. In 2020 all my work went online - delivering presentations and workshops online was relatively new to me but with the right technology and knowing how to work with it, it went well. I do however miss visiting client's premises. Social face-to-face contact we all need - we are social...

  • Feedback at the time of occurrence is something I have advocated for years in my human resources profession. Giving feedback days, weeks, months after the event adds little to no value because the moment is lost and possibly forgotten. Importantly delaying the delivery of the message for me says more about the person delivering the person. In short, feedback...

  • This wheel is really impactive. Thank you for sharing.

  • Prior to the pandemic they were important. We work with people globally and thus need to understand how to effectively communicate with other from different cultures.

  • I may have a skill but I may not enjoy using it and/or I may not be using it. If I enjoy using a skill AND I am good at it then for me it is a strength. Thus a strength to me is of more value than a skill.

  • Really helpful - learned a few things I was not aware of.

  • Just to let you know.......Questions 16 and 18 have the option strongly agree twice and no strongly disagree.

  • Hello everyone, I am Sue. I am a career and integration coach and trainer. Interested to see what is shared concerning the skills being sought in the future workplace

  • @EllenPaolucci I agree. AI will enable a shift change to more technology based jobs and creativity, problems-solving, analytical skills will become the norm. Communication skills will remain yet will be more complex as working with people around the globe and home working will become more prevalent.

  • I see a shift change back to the community. The red telephone box is now being used as a defibrillator station. It is located out in the community thus people no longer have to travel long distances to hospitals for treatment.
    Additionally, we are looking at a great example of recycling - using something old for a new purpose.

  • Having worked in Human Resources for many years, I see the advantages of employee conversations, incidents, trainings being recorded in the same way - real time. This will be far more efficient that typing up notes of meetings, etc. Of course there are GDPR considerations.

  • Sue Schoormans made a comment

    Hello everyone, I am a career and intercultural coach and trainer. I am here to learn about the proposed changes in workplace and how this will impact on the world of work.

  • There is a saying “treat others how you wish to be treated”. This for me does not work because you make the assumption that someone else has the very same needs as you and that is not always the case. Treat others how they want to be treated should always be the intention and focus. To do so you need to understand the other persons needs - question, listen,...

  • Work in progress.... absolutely must build in some “me-time” in my everyday life. Practice what I preach!
    Thoughtful questionnaire albeit I had two interpretations for some questions in my head that could have swayed the outcome either way I believe.

  • I would say that my consciousness to my meaning of work has changed over time. In my early career I was consciously aware that doing my job well was important. Now I am consciously aware of the impact of my work on enabling and supporting others. Doing my work well is now unconscious because I am older, wiser and more experienced.
    I run my own business and...

  • Resilience for me is my reaction to and adverse / challenging situation whereby I engage my senses and especially listen to my gut. It is my ability to focus, on a workable solution to the situation with determination and enthusiasm.

  • Personally, I am a good sleeper. What can affect this is a busy mind and being over-tired due to doing too much in the day. Alcohol, and I do not drink much, makes me wake up during the night and my immediate thought is - you should have drunk water in combination with it.

  • In training sessions I often say we have two ears, two eyes and one mouth for reason. I even have props - two big ears and a pair of glasses - to get the message across. While it is important to get your message across and to ask questions to clarify, to obtain information, etc, it is crucially important to listen and to observe.

  • Many years ago I learned the importance of looking at myself from above. In doing so, I could see not only how I was behaving but the impact I was having on others with my behaviour and actions. We are all interconnected and what we do and how we behave impacts others. So, "if I do X what will the impact be on Jo, Sally, etc?" Thus, if I am disrupted by a...

  • Well written Joanne. What you have said really resonates with me. Thank you

  • I agree with you too Linda. I once ignored my gut reaction thinking it was serious interview nerves. It was far from that. I took the wrong job and was miserable for months. A big learning experience for me that I will never repeat. I am now thankfully well in-tune with my gut! LOL :-)

  • I agree with you Kiersten. I always reflect after the event and ask myself what have I learned and what can I do differently next time to diminish or remove any emotional distress. I would not say that I do not repeat mistakes because I do but how I react to making the same mistake twice can make all the difference. :-)

  • ....experience a significant personal growth through this process." That resonates with me Chamari. Thank you.

  • Fascinating. Vulnerable but invincible explains my ability to bounce back and move on with a positive outlook in almost all situations. By age 13 I was introduced to my 3rd Dad and had moved home 5 times. My anchor was my grandfather. Change was and remains the norm for me. I get bored if there is little to no change in my life and so I make change happen!...

  • I have had many changes in my life from child- to adulthood. I have learned to deal with change - both minor and profound. After initial shock and emotional reactions (sadness, anger, etc) I take charge of my life with determination and focus dealing with the differences that the changes brings about.

  • My words are positivity, determination and focus. I feel they have served me well during many of life's profound changes including the pandemic of 2020.

  • I took two tests. I have no automatic association between male and female with career and family. I have a strong preference for young over old people.
    I programmed my brain in advance to focus on the left or right side of the screen. Remembering one or two subjects on the left or right side was easier for me to focus on than having to remember up to four...

  • Hello everyone, I am Sue, living in the Netherlands and running my own business. I need to learn about online e content to market my services effectively.

  • Dank je wel (thankyou) Talina. A useful one for me to know as I live in NL.

  • English is my native language. I learned French at school.and was good at it but becaue I never used it beyond school I lost the ability to converse in the language. Some years later I learned Norwegian because I relocated there; I found that I was going through a process of understanding how to learn a language before I could grasp the language itself....

  • I was born in a relatively high context culture where communication is indirect. You have to read between the lines to understand what is being said. I have lived for 17 years in countries with predominantely low context cultures. I have adjusted my style of communication; I have become direct and I question others when their communication is unclear.

  • I improve my knowledge by following courses like this one and reading books on CQ. When working with nd interacting with expats, which I do regularly, I reflect on my own behaviours - what works and what does not work and why.

  • I feel that I have be fortunate in my life to have experienced so many difficult cultures through travel and residence. I enjoy listening and learning from others experiences and will continue to do so.

  • Interestingly, the second time I repatriated to my homeland I experienced reverse culture shock. I had changed and my country too. We had moved on yet in different ways. While I was confident in my own culture and with the people around me, it took a while to adjust as it had the first time I repatriated. I learned that sometimes we need to accept that the...

  • Some time ago when I moved abroad, I felt extremely self-conscious. I was afraid to ask others for assistance when I did not know the way. I felt I needed to know the language to engage with others and I tried to work things out for myself - this took way longer than it ought to have done. I overcame my fears and opened my mouth and discovered that people were...

  • I work with expats relocating from all other the world.
    1. I learn from them daily.
    2. Constantly analyse how my interactions work or not!
    3. I am able to share my knowledge of working with different cultures as they embark on a new cultural journey (often it is their first time relocating abroad)

  • Improving your cultural intelligence can result in:
    Increased self-awareness; better communication skills; better job opportunities; being more open-minded; improving self-confidence.

  • I realise that, having been to a number of foreign countries on holiday and having lived in 4 different countries, my intrinsic interest is high. I work in the cultural arena also and so I am learning more each and every day with the clients I work with. My interest and learning is never ending.

  • My work, which is also my hobby, involves working with people from all other the world.
    1. I learn how things are in their country that are different to here in the Netherlands.
    2. I intend to join a expat social group later in the year.
    3. I will be taking a culture course in March where the audience will be from different countries.

  • I lived in Norway for 13 years - I encourage you to incorporate Preikestolen (Pulpit Rock) which is close to Stavanger. It is a fabulous experience whatever the weather. Tip - leave early in the morning before the crowds go! You could also incorporate Alesund. Also beautiful. Lykke til! (Good luck).

  • Time to reflect and analyse - always good. Despite having been an expat for over 17 years there is still lots to learn.

  • Sue Schoormans made a comment

    Very informative course so far with insightful comments from fellow students. Thankyou all.

  • Doing: tangible, timely results
    Being: build & maintain relationships

  • Thankyou fro sharing Fatima.

  • Hello everyone. I am Sue. Originally for the UK, I have lived in the US, Norway and home is now the Netherlands.
    I am a career and intercultural coach and trainer working primarily with expats who relocate to a new country or return to their homeland.
    I love to learn about culture because it's my work and my life. I have no specific learning requirement...

  • Sue Schoormans made a comment

    When the internet was first launched, I was taught to write an email in the same as you would a hard-copy business letter. The same applies to all online forums where you can write comments. In short, be professional and respectful.

  • I learn best when there are few distractions thus giving me the ability to focus.
    I would say I learn best at home where I am more relaxed.

  • The last thing I learned online, and continue to do so, was the Dutch language.
    I use my phone or my laptop.
    The programme was aligned to the book I was studying which had its own online platform.
    I learned more Dutch words and further Dutch grammatical.

  • Hello fellow learners. My name is Sue and i livenin the Netherlands. I am a career and intercultural coach who delivers online coaching and training courses. This course is of interest to me to understand online learning from the learners perspective.

  • The most important thing is understanding the client needs - being market-led as opposed to product-led seems a challenge when using social media.

  • I use social media mainly for business purposes for example reading articles, sharing information and developing my network.

  • My views....
    Privacy is about safety and security of personal and sensitive data. An individual decides on the extent to which their data be made public (excluding sensitive data).
    Data protection is also about safety and security of data. Although an individual may decide the extent to which they want their data to be made public thet have no control...

  • 1. I run a business and process client data.
    2. I am familiar with the DPA regulations - pre GDPR.
    3. My data is processed by organisations and I process data of my clients.

  • I operate my own business and wish to gain a full understanding of the regulations to ensure compliance in the business operations.

  • Data subjects rights are vital to ensure that the data they decide to share is not shared, distributed, manipulated, distorted, etc further without their consent. Their data belongs to them and they must give their consent for it to be used by a third party for a specific purpose.

  • I will be processing and controlling data of my clients. I will be the data controller and the data processor. My clients will be the data subjects.

  • Individual member states had differing regulations - there was no consistency of standards or delivery.
    More and more data is being transmitted and stored digitally.
    Data breaches have become more commonplace.

  • Privacy, for me, is about me being able to decide what information about me is in the public domain and what is not.
    Data protection is the means* by which my data is protected by a third party in order that it is processed, stored, deleted, etc in a safe and secure manner by that third party. *The means for me is legislation that governs my data namely the...

  • 1. I will be working with client data in the future.
    2. Unsure. I am familiar with the DPA (UK) but unsure of how this legislation differs.
    3. Same answer as 1 above

  • I will be starting my own company and will be dealing with client data.

  • Hello Derek, I assume that you are interested in this opportunity? I expect it will be a very humbling experience. I wish you every success.

  • SMART goals are a great tool to work with in all aspects of life. From the goals it is important to create respective actions just like having a performance contract with yourself. You could also call it a to-do list. Then, day by day work through the actions to achieve the goals celebrating both as you reach key milestones and, of course, at the end when the...

  • Some universities have mentor programmes for students. The mentor assists in asking the student challenging questions concerning their proposed career direction as well as providing advice. I think all universities should offer this service. Mentors can be sourced through their graduate pool.

  • I wish you success Sara. Living abroad is great and challenging at times; I have lived outside of my homeland now for a third of my life. Question for you to think about (no need to answer) - what is stopping you from moving / living abroad?

  • I have been a member of LinkedIn for many years now and have not looked back. It is a great tool for employers and job seekers in addition to networking with past colleagues, furthermore, there are some great articles that are shared appropriate in groups (that you can join) aligned to your profession.

  • oh yes, and utilising your knowledge! :-)

  • I totally agree with you William. While money is important, I consider that matching your skills (what you are good at AND that you enjoy using), your values and what motivates you to the work that you do is vital for job satisfaction. This may be found in the voluntary sector or otherwise.

  • This exercise is great and when you compare your results, your values, to the values of the organisation where you want to work you will have the knowledge of whether you will "fit" with the company or not.

  • Great first week - although I am somewhat late here.
    I am currently taking a career break and am ensuring that my values will align with my future work. While money is important in life (enough to live comfortably), what I consider as more important is that I enjoy what I do and that I am good at it. Thus, my skills and values must align with the work that I...

  • Hello everyone. My name is Sue. I am currently taking a career break and looking to re-enter the world of self-employment. I have worked in the human resources profession for over 20 years and am now looking to make a change in career direction. I look forward to learning from the course and from my fellow students and to applying the learning!

  • Thank you to everyone involved in putting this course together and for being there during its delivery. The interaction between the learners and the education team and mentors was excellent.....one of the best I have seen on a LinkedIn course. Thank you also to my fellow students - it has been great learning from you all too.

  • For me clashes and conflicts are part of the team development process and learning about each other. STORMING part of a team getting to full team performance. FORM, STORM, NORM, PERFORM are the four stages that new teams go through and a team becomes new each and every time a team member leaves or a new members joins because the dynamics of the team change at...

  • Useful tip: First days are usually not what you expect. Remembering all the names is a challenge and having so much information to learn can be overwhelming. One step at a time.....

  • A: Hi Simon. We are looking to refresh our coaching programme for our managers. The one we currently have is somewhat dated.
    I: As you know coaching is embedded in our ways of working here at ABC Company and you have been praised not only by your team but also the senior team for your motivating coaching style.
    D: I know you are really busy right now...

  • Neuro-linguistic-programming - right Frank? More here Charlotte: https://www.youtube.com/watch?v=Z32B8ELz8zI

  • Being clear on the direction is for me very important. I always say start with the end in mind; what exactly does the end result look like, sound like, feel like, etc. Employees need to know what they are working towards in order that they can decipher where, how and what they do contributes and makes a difference.

  • Synergy is for me the most valuable part of working in a team. Sharing and exploring ideas is very important. I would also value working in teams where the leader role changes - the leader of a give task or project is the one who is deemed to have the most knowledge in the area being addressed/implemented; sadly, I have yet to see this work in...

  • Trust is vital for effective teamwork and it takes time to establish more especially nowadays as an organisation's workforce is regularly being reviewed and adjusted; it is in a constant state of movement. People come and go from organisations to develop their careers, because the organisation no longer needs their skills, because they are employed for a...

  • Topics people typically start a conversation with = the weather
    What to avoid = politics and religion

  • Sue Schoormans made a comment

    I consider that I have a large network (my view but then what is large and what is small is all relative right?) My network comprise ex-work colleagues who I have worked in many companies and within may different countries. The individuals in my network offer different opportunities as I do to them.
    As Aga has stated below, it is quality not quantity that...

  • Sue Schoormans made a comment

    Networking is an important method by which to find work and new clients. Networking has developed in recent years and no longer requires the face-to-face contact albeit my preference is still always to meet with someone new for a first appointment.
    Effective networking is about knowing your elevator speech (how I present who I am and what I am about in less...

  • I agree Bill. It has been, so far, a great course.

  • Hello Will, In my early career years I worked in the hotel and retail industries where flexible working was required. Studying and being self-employed makes it easier to be flexible with work time also.

  • Thank you Kemi. Good point. Yes, I have seen Ricardo's posting. I too have run my own business and will do so again.

  • Hi Justyna, Tip two refers to people who are afraid to give timely feedback, namely at the time of or shortly after the time of occurrence. Instead they make a physical or mental note of these individual events and when they consider the time is right they feedback all of them to the individual in question. Some managers provide such feedback during...

  • Hi Justyna, I agree with what you have written here - I too was unrealistic when younger.
    Tips for staying in the moment - here are a few:
    -Stop what you are doing or thinking or saying (freeze-frame in other words just like what happens when you stop a film mid-play), look around and take in what is happening around you. I remember someone saying to me...

  • Great week - thank you all.

  • Great tips thank you.
    I particularly like "keep learning". It reminds me of this quote "Live as if you were to die tomorrow. Learn as if you were to live forever - Mahatma Gandhi
    Staying calm is easier for some than others. I have learned to walk away from a situation or wait to respond until the following day. This enables me to be more realistic about the...

  • Do you have any tips for staying calm Jessica? I practice walking away from a situation or waiting to respond until the day after - this helps quite a bit.

  • Change is inevitable. It has been said that we now live in a VUCA world - see more here: https://www.bing.com/videos/search?q=vuca+world+youtube&qpvt=vuca+world+youtube&view=detail&mid=350A7639D1A90D9ECE09350A7639D1A90D9ECE09&FORM=VRDGAR
    and here:...

  • What happened? All the board of directors of the company retired with the exception of one director. A completely new team was hired - all were external hires.
    How did you feel about it? Sad yet excited and uncertain about the future. Like all change, it was an emotional rollercoaster with peaks and troughs.
    Do you feel that some change is good or bad?...

  • If anyone is interested in learning more about change management Future Learn run this course: https://www.futurelearn.com/courses/leading-and-managing-change It is very good.

  • These tips are great - thank you. You never know how someone will react when you give them feedback but you do need to be prepared for any reaction. Having worked in human resources for many years I have experienced tears, anger, silence, etc. On the positive side, I have also found that when feedback is given the person will say "I know", or "I knew that was...