Incidents, disruptions and crises introduce high degrees of uncertainty and complex challenges to the normal functioning of systems. The impact of critical incidents can quickly pose a serious threat to both the internal and/or external operating environment for organisations.
This program aims to provide you with the decision making, communications and stakeholder management skills you need to effectively assess internal and external risk contexts and apply appropriate approaches for managing risks within organisations.
5 courses
Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.
Please note that the staff described in the 'Who will you learn with?' section below may be subject to change.
I am an ex Local Authority emergency planner, with 8 years experience. I have been teaching for 4 years in Crisis & Disaster Management and have also conducted research in disaster recovery in Italy.
On completion of this program, you should be able to:
Evaluate theories, concepts and models that are associated with crisis and continuity in an organisational context
Evaluate the drivers for and the role of business continuity and crisis management in the context of business and enterprise risk management, as well as techniques for managing the complex and dynamic risks faced by the public, commercial, industrial and third sector organisations
Evaluate a range of business continuity planning techniques at operational and strategic levels and review case study approaches and define good practice
Critically analyse evolving contexts and their risks to reputation and apply effective crisis communications and media management strategies
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