Sharon Bailey

Sharon  Bailey

I live in the city of London and work as a medical secretary for a neurosurgeon and a neurologist. I have studied English literature and psychology. I enjoy eating out, theatre and travelling.

Location London UK

Activity

  • Sharon Bailey made a comment

    Hi there glad to be learning again

  • Safeguarding is in place to protect everyone. Everyone is at risk.

  • Sometimes working with another colleague who uses bullying tactics can be distressing especially if no one is in the office to witness it. Hopefully I will learn how to best deal with this on this course.

  • Thank you for accepting me on this course. I have done it as a mandatory course with my NHS employer at level 2. I hope to gain more understanding with this level 3 course.

  • Sharon Bailey made a comment

    Thanks, I have recommended this course to a colleague who is in the process of seeking a job. Hope I can recommend it to others in future. Best wishes

  • Very useful information and advice. Thanks

  • I have 20 years of experience so have managed to succinct my skills and abilities onto 2 pages.

  • CV's are not used to apply for university courses.

  • This is new to me, never heard of these type of games, If it helps with eliminating discrimination then it can't be all bad.

  • They need to channel those intelligent brain cells in the right direction.

  • I think I would only be able to answer that question in an interview if I have experience of any of the exercises i.e organising a birthday party. I have some ideas of how I would create affordable housing. I think that question would activate my passionate response

  • I enjoy the end result of my task as I can see how imaginative and creative I have been and I can share my experience with friends and colleagues. I also feel a sense of satisfaction and joy.
    Situation - I need to bake a cake for a party
    Task - Identifying what ingredients I need, how much I need to use then deciding where to buy them
    Action -...

  • Sharon Bailey made a comment

    These examples are very useful. Everyday situations can be used be it job, study or hobby. There is always some problem to be solved and this is a good way or recognising how we have successfully solved them.

  • I planned and set a timeframe for my task and achieved my target before the deadline. Is that enough to say or do I have to go through the whole scenario of the task bearing in mind I don't want to waffle.

  • Proof reading it for grammar, typos and spelling mistakes. Saving as a word or pdf doc and print out a hard copy so if you lose it you have another copy printed and saved elsewhere. Upgrade the saved word doc as you gain new skills and experiences to enable you to add to the next application form.

  • Giving examples is where I fall short. I have done the task but to write and talk about it is what I need to learn and grow in .

  • It is a laborious task especially when you have to apply for many jobs. I find it difficult knowing what to write to match my experience to the job spec.

  • I am about to fill out an application this evening. I look forward to gaining some knowledge to help me.

  • Everything I learnt is beneficial and interesting. Thanks

  • Dear Sir/Madam should be the salutation and the letter should end with Yours faithfully. Needs to sound a bit more enthusiastic and the skills and abilities already gained should be mentioned to match the job, not just the IT skills although it sounds a bit contradictory by saying I have a lot of relevant experience in what? In IT? If so then should add I...

  • Very useful examples, I particularly like how some of the voluntary skills we have accomplished can give us leverage and be an asset into paid employment.

  • Cover letters are a good idea and may be useful ensuring there are no typos. Typos even put me off when I receive emails or texts from others.

  • This sounds good. I like the idea of a video. I can then see for myself how I appear before an employer at an interview.

  • I am a private person and am reluctant to put my life online. I will think about it. I guess I am a bit old-fashioned.

  • I don't think I have anything interesting to post on a Linked profile. I may appear boring. Maybe this is an incentive to make my life more interesting

  • Johnny does not appear to be serious. Life seems one big party for him.
    'School of life' is not an educational institute neither is the title 'professional ladies man' a job role. Inappropriate comments about his boss and poor reasons for not being at work should not be posted. Is he looking for a drinking beer job? His photos do not depict anything else...

  • Improvement is needed in areas such as elaborating on work experience not just stating what you did but how you achieved your targets/goals with your team members or independently. Secondly listing the jobs he has had with the employer details and dates, his duties and how he used his skills and abilities successfully in each job role. His address should not...

  • Exactly. Was this not mentioned in week 1, that your address and the names and addresses of referees should not be on the CV? We should write 'references available on request'.

  • There are different types of CVs. A skills CV is one of them. With a 30 year career history I found it difficult getting everything down onto 2 pages, so had to learn how to succinct the information.

  • I doubt very much if my name will come up. Let me see. I guess if I was a qualified doctor or lawyer it would.

  • Thanks for that advice, I did not realise that duties outside of paid employment can be observed and addressed in a positive way. Does this include being a housewife and bringing up two kids for 3 years?

  • Not sure if I agree with this method of selecting the right candidate. Seems very impersonal and mechanical.

  • Thanks for the warning about the scam jobsites. I am sure some of them also use the information on your CV to create fake jobs that they also advertise on line.

  • food for thought

  • I sent my passive CV recently to a professional to review and rewrite it. When I received it back it was so amazing I thought they had sent me the wrong person's CV. Power and active words were used which gave the CV an overall exciting and interesting read. I was so impressed that my skills and abilities were written and presented in a way that I would...

  • I wish this course was available to me 7 years ago when I went to uni. Nevertheless I am sure I did the relevant things outlined here just using my intuition.

  • Sharon Bailey made a comment

    BA in English Lit
    Eye for detail - as will be writing and reading lots of complex texts
    IT skills necessary for researching and writing essays
    Self-motivation - needed to work alone at times for long hours
    Teamwork/Communication skills - will be in groups with other students to discuss ideas
    Time management skills to meet deadlines of projects/essays...

  • Some skills can be explained in one task, for example; producing a document using Microsoft Word within a set timeframe to meet a deadline paying careful attention to detail whilst detecting and amending any errors. Is that acceptable?

  • Sharon Bailey made a comment

    This skills list is very useful and valuable. My only problem is when I am at an interview I can list many of these skills that I do already have, however I find it difficult to explain how I have put these skills into practice or used them in a particular scenario.

  • I have difficulty deciding what and how much to express in an interview. I was advised not to repeat what is on my CV or job application because the employer would have already read it, however after being rejected for a recent job the feedback I received was that I did not explain my previous job roles, I mentioned that I was told not to because I would just...

  • Hi, I am a trained medical secretary but unfortunately it looks like this is a role that is becoming obsolete. Some of the NHS Trusts no longer use the term medical secretary but changed it to admin administrator which I think is really downgrading the role. The new people entering this role do not have the qualifications that I studied 2 years for when the...

  • I am looking forward to this new learning experience

  • Yes I agree, I would like some literature/report on how effective this is and if patients are finding this service helpful and satisfactory.

  • Hear, hear, having other people around you can be therapeutic so you don't feel so alone and isolated.

  • Sounds fantastic to me. Being cared for at home will alleviate some of the anxiety and stress that can be experienced in a busy hospital environment.

  • This video would make a good TV advert along with the fantastic imagery and diagrams. People would be more clued up about the comprehensive services the NHS provides.

  • @TimColdicott ~
    Absolute shambles if you ask me.

  • The biggest challenge is Brexit in my opinion. Will things get better or worse after Brexit political decisions are made.

  • I would like to know why the NHS was not celebrated more publicly last year, it being their 70th year, surely this an age for celebration.

  • @GeorgeKeay Managers and staff are patients too! If not now then one day in the future they will be.

  • it is encouraging to know the majority of patients are overall happy with the service the NHS provides. The patient is the customer and with customer feedback there is awareness of the areas that need improvement.

  • I agree. The new system we have in our hospital now is ridiculous. When letters are printed out it was possible to use both sides of the A4 paper meaning that one letter can be printed onto one A4 sheet , now using this new system the same letter generates onto 3 to 4 A4 sheets;,the back of the A4 sheet no longer being used. Such a waste of paper.

  • I would ensure that every penny spent and unspent in every department is accounted for. Any department that has not spent their whole budget would receive less the following year. There should be some flexibility that money can be transferred from one department to another i.e if a department has not spent their entire budget then the monies can be given to...

  • So do you think patients should also charge the NHS when they turn up for hospital appointments only to be told the clinician is off sick or the admin staff forgot to cancel the clinic and inform the patient. This happens frequently in some departments.

  • What happened to community, church, social events etc. People need people and interaction to eradicate isolation and loneliness. It costs nothing to go to your local church and make some friends. Sitting in front of a computer communicating with texts/emails may be good for business but not healthy social interaction.

  • It is very sad that individual cases are not dealt with with compassion and understanding the specific need of a person but by the book/government law. How on earth can a 17 year old pregnant girl be fit enough to actively seek work and be sanctioned because of her lack in enthusiasm in doing so and really who is going to employ a pregnant woman whose growth...

  • @LindaMatthews And I sincerely hope when/if they recover these monies it can be invested into bursaries for trainee nurses again.

  • So why are these GPs not being honest when they receive more money than expected. What are they doing with the excess money? And we wonder why there are cutbacks the officials themselves are making big cock ups with the finances.

  • @JaneAshton Very sad. Aside from being drained of your energy from working long hours and drained of your finances because of fees to repay it is a wonder anyone will want to consider nursing as a future career.

  • I would like to know why bursaries are no longer available for trainee nurses even though there is a massive shortage and need for nurses above and beyond the need for other clinical staff. Does it not make sense to provide some funding for this area of nursing where is there is such a demand.

  • That is almost 2 months. Is this some kind of set up for people to die.

  • I agree which is why I think a website or a yearly newsletter should be printed and posted to patients outlining awareness of walk in centres, dialling 111, their nearest A&E etc.

  • I haven't used the NHS services very much in my years of living, thanks to God for good health. When I have used it I do find the GPs very sympathetic and caring, they always get back in touch with me when I leave a message with their receptionists and I have received good quality advice. I have not waited long for hospital appointments and cannot say I have...

  • @HelenTorode It is all very well saying we should send bills to patients which may consequently make some people feel guilty, but we must however remember that we all pay National Insurance contributions from our wages which goes towards health costs, so really it is not really 'free'. Is it?

  • I think yes the public and patients should have more awareness. If I did not have access to this course I would still be in the dark so to speak. A website perhaps or a monthly/yearly newsletter sent to patients may be a start which would include for example facts and figures of how the NHS budget is administered, breakdown of expenditure, costs of...

  • @LindaMatthews Well what does that say about their so called regulatory systems.

  • @KaiPaulden I think that may put more strain on the pysychological services as people don't always understand why they do what they do. i.e. alcoholics may think drinking excessively is pleasurable and normal, however the effect it has on their liver is damaging. They don't always realise they may be subconsciously drowning sorrows or medicating pain that...

  • I think regulation is necessary to ensure a quality service is being administered and also for accountability not just to superiors but also to patients.

  • @LindaGriffiths I empathise with you and your colleagues. Very sad that job satisfaction seems to be a thing of the past.

  • One of the challenges the NHS face is staffing levels; administrative staff in particular have decreased. For example when I came into the NHS as a medical secretary in the early 90s and early 2000 I worked for 2 consultants which was in line with policy. After taking a short career break and returning to work in 2013 I was surprised to learn that I now had...

  • So I guess if you had to wait 6 weeks in the NHS for your operation you would prefer to do so than for your NHS provider to refer you privately to be seen within 1 week which in some cases is already happening. MRI scans for some NHS patients are outsourced to private hospitals but little does the patient know this.

  • If quality care is time and free then it does not matter who provides it, the main focus is that the patients gets well not about how much should or should not be spent.

  • What about legal costs, when patients sue the NHS, where does the funding for that comes from?

  • @JaneAshton People like Jeremy Hunt haven't got a clue about the NHS. Why are politicians making unwise decisions for the health services when they have no idea of the difficulties and struggles.

  • @LindaGriffiths Hear hear!

  • After checking the CCG for my local area it appears that the poorer London boroughs seems to be doing better than the richer boroughs. Richmond is rated with 'need for improvement' whilst City & Hackney is rated 'outstanding'. Interesting. I do wonder why this is.

  • @BobRoberts Compassion is a gift that not everyone has unfortunately.

  • £37 to see my GP for 10 minutes. I don't even make that amount of money in an hour. £252 for an ambulance call out I find that is very expensive. On the other hand I do pay quite a lot of national insurance from my salary per month and I hardly use the NHS services so I guess it is all relative. Does everyone pay the same amount of national insurance? or...

  • @MarianneRose I think you are covered however the CCG in your area will have to pay the CCG in the area of England where you got your treatment.

  • Why are the pay scales for the same job different in every NHS Trust in London?

  • Is he really going to try and privatise it? How will poorer people pay, it is not feasible.

  • I am surprised that the aging population is so vast. People are living longer which is great, proving that medicine has evolved. Really helpful videos with images that made the information easier to digest and understand. I do wonder if people in the Caribbean and other parts of the world suffer with mental health issues. Perhaps not as most people in my...

  • Exactly!

  • What about mental health training for carers such as relatives of people who have the illness. Is this available? How are we meant to understand someone who locks themselves in their bedroom for 3 days or is crying nonstop. How are parents and relatives meant to understand and cope?

  • When did this country, Britain, get so obsessed with profit-making. Where is the empathy for the poor and under priviledged?

  • I agree, gambling adverts and drinking adverts seem to have taken over the smoking adverts. I think sex adverts should be a no no too.

  • @RomainLevenez Insomnia; so many people suffer with it. There are so many other illnesses people are not aware of that affect health, fibromyalgia, chronic fatigue, the list is endless.

  • It is interesting to learn that there is awareness of social isolation and how it affects people's mental health and it does not apply to just aging people but anyone of any age and culture. I think we are all built for community and when we have good friends and family around us that can support us it is a blessing. I think people also need to take...

  • Working for the NHS nowadays is not so satisfying as it was before 2012. It is now run as a business even to the point that it is under threat of privatisation. Some staff now lack the compassion for patients and patients are being treated badly, waiting lists are extremely long, appointments are not offered within a suitable timeframe. Patient complaints...

  • Essay? I haven't written an essay since I was studying 10 years ago

  • I live in London and have worked for the NHS as a medical secretary for over 20 years. I am taking this course to explore new legislation of the NHS that I am not aware of and to find out how the government is involved, why it is under threat of privatisation and why there is always news of it lacking enough funds to function properly.

  • Employment, valuable, saves lives

  • I like the comment that said we need to listen to those who oppose us because there might be some truth in what they are saying. An objective view can be helpful at times and may reveal some blind spots that we may have.

  • @MargaretTownsend Hello people we do have the option to pause when watching the videos. We can pause read the information and diagrams then begin playing the video again - even a 5 year old would know that, it is not rocket science

  • Sounds interesting

  • I work for the NHS so every new learning experience to do with health is very interesting and informative for me

  • Looking forward to this new learning experience

  • I look forward to receiving my certificate in the near future. Best wishes

  • I have enjoyed this course, even though it has taken longer than I expected to complete it this has been beneficial in that I have had time to digest the information and re-cap from time to time. Learnt lots and logged information to reflect on in the future. Thank you