You’ve been invited by Accenture Skills to Succeed and Young Enterprise Scotland to join an online course on FutureLearn

Accenture

Digital Skills: Retail

Discover the impact digital technology is having on the retail industry and what it means for customers.

3 weeks

2 hours per week

Accept and join course

What will you achieve?

By the end of the course, you’ll be able to...

  • Describe how digital has created new ways for retailers and customers to connect
  • Describe how digital can help retailers improve customer experience
  • Explain what omni-channel means and understand the new channels digital enables
  • Explain the increasingly important role that digital marketing and social media are playing in retail
  • Describe how digital enables retailers to give their customers a more personalised experience