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How to contact FutureLearn

You can find answers to common queries, getting started guides, troubleshooting tips and more in our Help Centre.

If you wish to get in touch with us, there are a number of ways to do so. Please note that we are not able to provide support over the telephone.


If you need help using FutureLearn, just press the ‘support’ button at the bottom right of any course page.

Alternatively you can submit a request directly. Please make sure you have checked our Help Centre before getting in touch.

If you are having technical problems with FutureLearn, please check our Status Blog to see if it is an issue we are currently fixing.

If you would like to make a complaint, please see our complaints procedure.

Media and Press Enquiries

Please send an email to You can find more information in our Press area.

Becoming a Partner

Interested in becoming a FutureLearn Partner?
Email us at

Business enquiries

For any business, enterprise, and government inquiries, please fill out our business webform.

Your stories

Have a great story about your experience on FutureLearn? Send us an e-mail at We’d love to hear from you.

You can also follow us on TwitterFacebook, Linkedin and YouTube.