Certificate of Achievement
has completed the following course:
Words Matter: How to Communicate with Children so they Thrive
This online course explored why the words adults use with children matter so much for their mental and physical health and wellbeing. Learners examined how everyday language influences children’s confidence, development, and emotional security. They identified both helpful and harmful communication patterns and explored practical techniques to help children thrive, supported by self-care strategies for challenging moments.
3 weeks, 2 hours per week
Jessica Bondy
Founder of Words Matter
Words Matter
Transcript
Learning outcomes
- Describe how words can impact a child’s mental and physical health, and emotional wellbeing and development
- Identify how harmful language can impact children
- Recognise the signs that a child may be experiencing verbal abuse by adults
- Apply simple, practical techniques to build happy and confident children, stronger emotional connections and calmer family dynamics
Syllabus
- How language shapes a child’s sense of self and their mental and physical health and development
- The neuroscience behind how language affects a child’s mental and physical development
- What childhood verbal abuse is and how it can show up in daily life
- The immediate and long-term impacts of childhood verbal abuse on a child
- Recognising when a child may be experiencing verbal abuse by adults
- Practical communication tips to help build children’s self-esteem, confidence and trust
- Strategies to avoid verbal harm
- Self-care guidance for everyday life and challenging times
In association with
Issued on 8th April 2026
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.