Certificate of Achievement

Camila Pacheco Castillo

has completed the following course:

Fundamentals of Line Management: Foundation Level

Foreign, Commonwealth & Development Office

This course equipped new line managers with foundation level knowledge and skills to carry out their line management responsibilities within HMG. The course provided knowledge, insights and practical methods to help line managers reflect and become more effective in their role.

6 weeks, 3 hours per week

Juliet Chua

Director General for Corporate and Finance

Foreign, Commonwealth & Development Office

Transcript

Learning outcomes

  • Explain the role and core responsibilities of a line manager.
  • Apply the following core responsibilities of line management - implementing organisational policies, communication, objective setting, motivating and developing staff, and managing staff performance.
  • Develop a learning pathway to develop your line management knowledge and skills.

Syllabus

  • What does it mean to be a line manager?
  • How do you communicate effectively as a line manager?
  • How do you agree goals and build team capability?
  • How do you monitor, address and discuss performance issues?
  • How do you motivate and look after your team?
  • How do you continue to develop as a line manager?

Issued on 22nd March 2021

The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.

This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.

Free online course:

Fundamentals of Line Management: Foundation Level

Foreign, Commonwealth & Development Office