Certificate of Achievement
has completed the following course:
Core Managers: Inclusive Workplaces (Creating a Psychological Contract)
NHS Leadership Academy and London Race Strategy
This course was about the psychological contract, a key concept in understanding how human relationships form, evolve and break down. The course provided a framework to understand the unwritten beliefs concerning the mutual obligations between staff and the organisation. It covered the main areas involved in the psychological contract development, breach, pro-active management and recovery from the breach.
5 weeks, 2 hours per week
Ioana Parry
Talent Assessment Design Senior Manager
NHS Leadership Academy
Janine La Rosa
Strategic Head for Equality and Inclusion, London Region
NHS England
Transcript
Learning outcomes
- Explain what psychological contracts are and how to manage them in diverse teams.
- Explain why psychological contracts are breached and how to prevent breaches.
- Explain how to recover from psychological contract breaches and repair relationships.
- Explain the role of managers to effectively manage psychological contracts focusing on key ingredients of human relationships, in life and at work..
Syllabus
- Introduction to the Psychological Contract
- Managing the Psychological Contract in a diverse workforce
- How we can prevent the Psychological Contract breach
- How we can recover from the Psychological Contract breach
- Your role as a leader
Issued on 2nd August 2024
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.
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