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Personal Trainer's Toolkit: Client Onboarding and Fitness Testing

Set your personal training clients up for success and help them achieve their goals with an effective onboarding process.

A woman training with ropes whilst a man supports and views her form
  • Duration

    2 weeks
  • Weekly study

    3 hours
  • Included in an ExpertTrack

    Course 1 of 8
  • Get full ExpertTrack access

    $39/monthFind out more
  • Accreditation

    AvailableMore info

Learn how to onboard clients and health screen in a fitness setting.

This two-week course provides you with the knowledge you need as a health and fitness professional to successfully prepare your client for a training programme.

You’ll gain an understanding of the orientation and pre-screening requirements, and how you can use this knowledge to create a comprehensive and effective onboarding process.

You’ll also explore how you can use fitness testing to better understand your client’s baseline so you can create a fitness programme that is tailored to their needs.

Understand your role as a fitness professional

You’ll examine the legal responsibilities and roles as a health and fitness professional to gain knowledge of the industry and what’s expected of you.

Having analysed a range of fitness testing methods, you’ll also reflect on the use of the Adult Pre-Exercise Screening System (APSS) and how to apply these methods to different fitness levels and programme requirements in your client base.

With this knowledge, you’ll be able to effectively assess your client’s progression and help them reach their fitness goals.

Learn alongside professionals at CQUniversity

You’ll take part in practical learning experiences and project-based learning alongside experts at CQUniversity, Australia’s leading regional university.

This course will equip you with real-world knowledge and skills that you can take into your health and fitness workplace.


  • Week 1

    The Client Orientation Process

    • Welcome to Your Personal Training Toolkit

      Meet your course educators and explore the concepts we will cover in this course.

    • Client Orientation Process

      Setting a safe and comfortable environment for a clients first appointment is crucial in setting them up for success.

    • Physical Assessments

      Testing to develop a complete picture of your client's health and fitness.

    • Check Your Understanding

      Summing up this week's learning with a quick check-in quiz and some reflection.

  • Week 2

    Starting on the Right Foot: Efficacy and Motivation

    • Goal Setting

      To kick off week 2 we will look at the importance effective goal setting techniques

    • Efficacy and Motivation

      Explore the factors behind motivating your clients

    • Check Your Understanding

      Week two check-in

    • Wrap up

      Summarise what we've covered within this course and submit the final test to gain your certificate.

Prove you're job ready

Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate – plus one for every course within your ExpertTrack.

  • Learn the latest in your chosen industry or subject.
  • Complete each course and pass assessments.
  • Receive certificates validated by the educating organisation.
  • Impress employers with learning outcomes you can add to your CV.
  • Make your career dreams a reality.

Download a PDF

Who is this accredited by?

Fitness Australia
Fitness Australia:

This course is accredited by Fitness Australia, a global leader in best practice for fitness professionals.

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Describe the legal responsibilities and professional roles of health and fitness professionals.
  • Reflect on the use of the Adult Pre-Exercise Screening Tool (APEST) in the fitness setting.
  • Evaluate the range of fitness testing methods they apply to a range of fitness levels and program requirements to assess baseline, progress and reach goals of the client.

Who is the course for?

This course will help you if you are a fitness professional, personal trainer, or training leader looking to build a client base through a professional onboarding process.

Who will you learn with?

As a career health and fitness advocate and educator, I want to share the Personal Trainer Toolkit for fitness businesses from start up to existing, and looking to grow your fitness community.

Who developed the course?

Central Queensland University

CQUniversity is Australia’s leading regional university.

Our courses are designed alongside industry and many include hands-on, practical learning experiences and project-based learning. Our commitment to making real-world knowledge and skills accessible to all has seen us being awarded global recognition. We are ranked among the top 2% of Universities in the world.

  • Established

  • Location

    Rockhampton, Australia
  • World ranking

    Top 500Source: QS World University Rankings 2020

About this ExpertTrack

Turn your passion for fitness into a successful and socially responsible business with specialist advice from CQUniversity.

Start learning today - free 7-day trial

After your free trial you can:

  • Pay $39 per month to keep learning online
  • Have complete control over your subscription; you can cancel any time
  • Work at your own pace and set your own deadlines at every stage
  • Only pay while you’re learning; the subscription will cancel automatically when you finish
  • Complete online assessments to test your knowledge and prove your skills
  • Earn digital course certificates and a final award that you can share online, with potential employers, and your professional network
  • Keep access to the content of courses you complete even after your subscription ends

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn