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Influencing and Communication Skills for Managers

Become a better manager as you discover communication strategies and influencing techniques for improved workplace communication.

8,815 enrolled on this course

Influencing and Communication Skills for Managers

Examine the role of communication in management and how to influence a team

As a manager, it’s vital to understand both the importance of communication at work, as well as the drawbacks of miscommunication.

This influencing and communication training course will equip managers with the communication strategies and influencing skills they need to influence successfully communicate at work.

Improve your communication skills for managing a team and influencing at work

Communication takes place between everyone, every day, in every organisation, in every industry.

However, for managers, poor communication can disrupt work relationships and have more severe consequences.

On this course, you’ll explore the basic concepts of interpersonal communication in the workplace.

Led by communication experts at the University of Law, you’ll develop your understanding of the communication process, and get to grips with the role of communication in your work as a manager.

Discover different types of communication and the benefits of different communication networks

The course will help you to identify different, useful types of communication–from verbal and non-verbal to visual.

You’ll also consider the different types of communication networks that exist at different levels in an organisation, and identify the benefits of using different communication networks for different types of communication.

Learn communication strategies for influencing people at work

In order to be an effective manager, it’s vital that you can effectively communicate your influence to your team.

You’ll explore the potential barriers to effective communication, and identify ways to overcome them.

You’ll also learn how to improve your influencing skills as you learn about communicating with influence in today’s workplace and the value of being able to influence people at work.

What topics will you cover?

  • What is communication?
  • Types of communication
  • The Role of Communication in Management
  • Tactics used to influence others

When would you like to start?

Start straight away and learn at your own pace. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

You can take this self-guided course and learn at your own pace. On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Explain the role of communicating in the manager’s job.
  • Identify and illustrate the elements and stages in the communication process.
  • Compare the benefits of different communication networks.
  • Develop some essential interpersonal communication skills.
  • Explore the tactics used to influence others.

Who is the course for?

This communication course is designed for line, middle and top level managers in organisations who’d like to enhance their professional skillset and become a better manager.

It will also be useful for young professionals looking to start their careers with good habits, as well as professionals and students who are interested in management roles.

This topic is widely applicable and can be beneficial to all types of organisations, but the course content will also be of academic interest.

Who will you learn with?

Dr Angeliki Papasava PhD, is an academic and entrepreneur with over 15 years of experience in teaching Management modules at various university levels both face-to-face and online.

Who developed the course?

The University of Law

The University of Law is one of the UK’s longest established specialist providers of legal education, believing that students should learn in a realistic, professional and contemporary context.

University of Law Business School

Founded in 2016, the University of Law Business School offers accredited face-to-face and online Undergraduate and Postgraduate courses in the UK and internationally.

With a strong emphasis on teaching quality, innovative teaching methods and employability the Business School aims to make students ready for the workplace.

Join this course

Start this course for free, upgrade for extra benefits, or buy Unlimited to access this course and hundreds of other short courses for a year.



Join free and you will get:

  • Access to this course for 5 weeks



Upgrade this course and you will get:

  • Access to this course for as long as it’s on FutureLearn
  • A print and digital Certificate of Achievement once you’re eligible


$189.99 for one year

Buy Unlimited and you will get:

  • Access to this course, and hundreds of other FutureLearn short courses and tests for a year
  • A printable digital Certificate of Achievement on all short courses once you’re eligible
  • The freedom to keep access to any course you've achieved a digital Certificate of Achievement on, for as long as the course exists on FutureLearn
  • The flexibility to complete your choice of short courses in your own time within the year

Find out more about upgrades or Unlimited.

Available until 22 November 2021 at 23:59 (UTC). T&Cs apply.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps, but you can complete them as quickly or slowly as you like
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

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