Influencing and Communication Skills for Managers
Become a better manager as you discover communication strategies and influencing techniques for improved workplace communication.
10,417 enrolled on this course
Duration
3 weeksWeekly study
3 hours100% online
How it works
Influencing and Communication Skills for Managers
Examine the role of communication in management and how to influence a team
As a manager, it’s vital to understand both the importance of communication at work, as well as the drawbacks of miscommunication.
This influencing and communication training course will equip managers with the communication strategies and influencing skills they need to influence successfully communicate at work.
Improve your communication skills for managing a team and influencing at work
Communication takes place between everyone, every day, in every organisation, in every industry.
However, for managers, poor communication can disrupt work relationships and have more severe consequences.
On this course, you’ll explore the basic concepts of interpersonal communication in the workplace.
Led by communication experts at the University of Law, you’ll develop your understanding of the communication process, and get to grips with the role of communication in your work as a manager.
Discover different types of communication and the benefits of different communication networks
The course will help you to identify different, useful types of communication–from verbal and non-verbal to visual.
You’ll also consider the different types of communication networks that exist at different levels in an organisation, and identify the benefits of using different communication networks for different types of communication.
Learn communication strategies for influencing people at work
In order to be an effective manager, it’s vital that you can effectively communicate your influence to your team.
You’ll explore the potential barriers to effective communication, and identify ways to overcome them.
You’ll also learn how to improve your influencing skills as you learn about communicating with influence in today’s workplace and the value of being able to influence people at work.
What topics will you cover?
- What is communication?
- Types of communication
- The Role of Communication in Management
- Tactics used to influence others
When would you like to start?
Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.
Available now
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Explain the role of communicating in the manager’s job.
- Identify and illustrate the elements and stages in the communication process.
- Compare the benefits of different communication networks.
- Develop some essential interpersonal communication skills.
- Explore the tactics used to influence others.
Who is the course for?
This communication course is designed for line, middle and top level managers in organisations who’d like to enhance their professional skillset and become a better manager.
It will also be useful for young professionals looking to start their careers with good habits, as well as professionals and students who are interested in management roles.
This topic is widely applicable and can be beneficial to all types of organisations, but the course content will also be of academic interest.
Who will you learn with?
Dr Angeliki Papasava PhD, is an academic and entrepreneur with over 15 years of experience in teaching Management modules at various university levels both face-to-face and online.
Who developed the course?
The University of Law
The University of Law is one of the UK’s longest established specialist providers of legal education, believing that students should learn in a realistic, professional and contemporary context.
University of Law Business School
Founded in 2016, the University of Law Business School offers accredited face-to-face and online Undergraduate and Postgraduate courses in the UK and internationally.
With a strong emphasis on teaching quality, innovative teaching methods and employability the Business School aims to make students ready for the workplace.
Ways to learn | Buy this course | Subscribe & save | Limited access |
|---|---|---|---|
| Choose the best way to learn for you! | $109/one-off payment | $39.99/month Automatically renews | Free |
| Fulfill your current learning need | Develop skills to further your career | Sample the course materials | |
| Access to this course | tick | tick | Access expires 7 May 2024 |
| Access to 1,000+ courses | cross | tick | cross |
| Learn at your own pace | tick | tick | cross |
| Discuss your learning in comments | tick | tick | tick |
| Certificate when you're eligible | Printed and digital | Digital only | cross |
Cancel for free anytime |
Ways to learn
Choose the best way to learn for you!
Subscribe & save
$39.99/month
Automatically renews
Develop skills to further your career
- Access to this course
- Access to 1,000+ courses
- Learn at your own pace
- Discuss your learning in comments
- Digital certificate when you're eligible
Cancel for free anytime
Buy this course
$109/one-off payment
Fulfill your current learning need
- Access to this course
- Learn at your own pace
- Discuss your learning in comments
- Printed and digital certificate when you’re eligible
Limited access
Free
Sample the course materials
- Access expires 7 May 2024
Find out more about certificates, Unlimited or buying a course (Upgrades) | |||
Find out more about certificates, Unlimited or buying a course (Upgrades)
Learning on FutureLearn
Your learning, your rules
- Courses are split into weeks, activities, and steps to help you keep track of your learning
- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate
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