Consumer Behaviour and Psychology
Learn about the origins of consumer psychology and examine how consumer behaviour can be influenced by a range of factors.
- Duration2 weeks
- Weekly study3 hours
Consumer Behaviour and Psychology
Understand how consumer psychology affects the lives of customers and companies
Have you ever wondered why you buy one brand of cereal over another? Or why you might react to different types of advertising? Your decisions are motivated by a number of factors. The study of these factors is called consumer psychology.
On this course you will explore what consumer psychology means and how it’s related to the rise of a consumer society. You will be introduced to basic marketing concepts and you will understand how these concepts affect the relationship between customers and the companies. And you will reflect on how consumer psychology impacts the decisions you make everyday.
What topics will you cover?
- What is consumer psychology?
- Consumer psychology and the consumer society
- Consumer-oriented marketing
- Consumer choice and decision making
When would you like to start?
Date to be announced
What will you achieve?
By the end of the course, you‘ll be able to...
- Describe consumer psychology
- Assess the importance of consumer psychology
- Explain how consumer psychology grew in parallel with the consumer society
- Distinguish between consumer psychology, consumer behaviour and marketing
- Describe consumer-oriented marketing
- Apply the concepts of market segmentation and product positioning
- Describe the process of consumer decision making
- Explain the product lifecycle
Who is the course for?
This course is for people seeking a better understanding of consumer psychology and how it affects the decision-making process of both individuals and companies.
Please note that the staff described in the ‘Who will you learn with?’ section below may be subject to change.
Who will you learn with?
Lecturer in Business and Occupational Psychology at Coventry University,
Dr Anne Turner - PhD, FHEA, CPsychol, BSc (Hons)
Research Interests Inc: Enclothed Cognition, remote e-workers Enclothed power
PhD Psychology, MSc Occupational & Organizational Psychology, BSc Psychology, MBPsS.
Associate Lecturer in Occupational and Business Psychology at Coventry University. Qualified Psychometric Test User
Who developed the course?
Coventry University
Coventry secured gold in the UK Government’s 2017 Teaching Excellence Framework (TEF) and is University of the Year for Student Experience in The Times & The Sunday Times Good University Guide 2019.
- Established1992
- LocationCoventry
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What's different about this course?
Since 2017 you have been able to take a degree on FutureLearn. This free course is a bit like a starter course for a degree — it should give you a flavour of the degree subject but can also be your first step towards a degree qualification.
If you enjoy this course you can apply to join the program it’s part of to start working towards a degree on FutureLearn.
Don’t worry, you can still take the course without doing a full degree!
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Which program and degree is this course part of?
This course is part of the program Consumer Psychology, which is one of the building blocks that leads to a degree in MSc Business and Organisational Psychology.