Consumer Behaviour and Psychology
Learn about the origins of consumer psychology and examine how consumer behaviour can be influenced by a range of factors.
Duration
2 weeksWeekly study
3 hours
Consumer Behaviour and Psychology
Understand how consumer psychology affects the lives of customers and companies
Have you ever wondered why you buy one brand of cereal over another? Or why you might react to different types of advertising? Your decisions are motivated by a number of factors. The study of these factors is called consumer psychology.
On this course you will explore what consumer psychology means and how it’s related to the rise of a consumer society. You will be introduced to basic marketing concepts and you will understand how these concepts affect the relationship between customers and the companies. And you will reflect on how consumer psychology impacts the decisions you make everyday.
What topics will you cover?
- What is consumer psychology?
- Consumer psychology and the consumer society
- Consumer-oriented marketing
- Consumer choice and decision making
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Describe consumer psychology
- Assess the importance of consumer psychology
- Explain how consumer psychology grew in parallel with the consumer society
- Distinguish between consumer psychology, consumer behaviour and marketing
- Describe consumer-oriented marketing
- Apply the concepts of market segmentation and product positioning
- Describe the process of consumer decision making
- Explain the product lifecycle
Who is the course for?
This course is for people seeking a better understanding of consumer psychology and how it affects the decision-making process of both individuals and companies.
Please note that the staff described in the ‘Who will you learn with?’ section below may be subject to change.
Who will you learn with?
Assistant Professor in Business and Organisational Psychology at Coventry University,
Dr Anne Turner - PhD, FHEA, CPsychol, BSc (Hons)
Research Interests Inc: Enclothed Cognition, remote e-workers
PhD Psychology, MSc Occupational & Organizational Psychology, BSc Psychology, MBPsS.
Associate Lecturer in Occupational and Business Psychology at Coventry University. Qualified Psychometric Test User
Who developed the course?
Coventry University
Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.
Established
1992Location
Coventry
Learning on FutureLearn
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Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
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Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate
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