Learn influencing tactics

Influence in the workplace is essential in making your voice heard and respected. It’s also a driving factor in helping you and your team collaborate effectively.

On this four-week course, you’ll build skills in influencing tactics to help with communication and gaining power in the workplace.

Understand how to influence people at work

You’ll start by learning specific strategies that are proven to work for gaining power and influencing people.

As you learn how to be more effective at pitching business ideas to your superiors and building coalitions across stakeholders, you’ll also examine the tactics needed to influence your customers to encourage sales.

You’ll understand how to build, develop, and maintain a power base in your organisation, as well as improving your ability to influence people in situations where you cannot use formal authority.

Influence vs Manipulation

This course will help you distinguish between influence and manipulation to enable you to be more persuasive in working with your line managers, peers, and direct reports.

You’ll understand how to build and maintain high-quality relationships to further increase power and ability to influence. You’ll also learn how to protect yourself from the unwanted influence of others.

Learn from leadership experts at the Michigan University

This course will enable you to improve your confidence and develop your leadership skills alongside specialists in team leading strategies at the University of Michigan.

By the end of this course, you’ll have the skills to become a more persuasive and influential leader in your workplace.

Syllabus

Week 1
Building Your Base of Power
- Building Your Base of Power
  To lead effectively, you must have power. Your power can be formally defined, for example your position or job title. Your power can be informal, for example your expertise or charisma give you power that enable you to influence o
- Power: Benefits and Costs
  Power: Benefits and Costs
- Where Does Power Come From?
  Where Does Power Come From?
- Strategies and Tactics for Building Your Power
  Strategies and Tactics for Building Your Power
- Recap: Building Your Base of Power
  Recap: Building Your Base of Power
Week 2
Influencing People Without Relying on Formal Authority
- Influencing People Without Relying on Formal Authority
  Influencing People Without Relying on Formal Authority
Week 3
Developing High‐Quality Relationships to Enhance Influence and Power
- Developing High‐Quality Relationships to Enhance Influence and power
  Developing High‐Quality Relationships to Enhance Influence and power
Week 4
Protect Yourself from Unwanted Influence
- Protecting Yourself: Influence vs. Manipulation
  Protecting Yourself: Influence vs. Manipulation
- Strategies to Protect Yourself
  Strategies to Protect Yourself
- Recap: Protect Yourself from Unwanted Influence
  Recap: Protect Yourself from Unwanted Influence

Prove you're job ready

Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate – plus one for every course within your ExpertTrack.

Learn the latest in your chosen industry or subject.
Complete each course and pass assessments.
Receive certificates validated by the educating organisation.
Create a shareable certificate link for your CV and LinkedIn.
Impress employers with learning outcomes you can add to your CV.
Make your career dreams a reality.

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What will you achieve?

By the end of the course, you‘ll be able to...

Apply strategies for effective ways to build, develop, and sustain a power base in your organization.
Apply influence tactics that enable you to be more persuasive and influential in working with your superiors, peers, and even subordinates.

Who is the course for?

This course is designed for anyone looking to become a more influential leader in the workplace and build your confidence in decision-making and leadership.

Who developed the course?

University of Michigan

As the #1 public research university in the United States, U-M has been a leader in research, learning, and teaching for more than 200 years, with 102 Grad programs in the top 10 — U.S. News & World Report (2019).

Established1817
LocationAnn Arbor, Michigan, USA
World rankingTop 30Source: Times Higher Education World University Rankings 2020

About this ExpertTrack

Learn how to be a successful leader and increase your team performance in the workplace with proven management techniques.

Find out more

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