Certificate of Achievement
has completed the following course:
The Human Face of User Research: How to do User Research Online and Offline
This is Milk and BIMA
This online course took the learner through the complete cycle of a user research project, from initial understanding through to delivery of the final report. This certificate illustrates that the learner has successfully completed all aspects of this course to the satisfactory level set by the course creator This is Milk Ltd.
2 weeks, 2 hours per week
Angela Prentner-Smith
Managing Director of This is Milk Ltd
This is Milk
Transcript
Learning outcomes
- Explore User Research, discovering what, why and when it should be used
- Identify and experiment with briefs, identifying stakeholders and framing the context at the start of a project
- Demonstrate how to plan a User Research project by assessing participants, triangulation, research methods, assumptions, constraints, reflections and deliverables
- Produce a plan
- Assess Bias and demonstrate how to carry out User Research
- Review your materials, explore online/offline techniques, evaluate the best tools, develop skills in how to tackle complications and data management
- Interpret data with Synthesis & Analysis, looking at themes, insights, affinities and clusters
- Produce your final report and convey findings back to stakeholders, embed findings into wider project and evaluate next steps/self-evaluation
Syllabus
This course covers the following subjects:
- What is user research and when should it be used?
- A follow-along guide to completing a user research project
- Listen to professionals doing the job right now, and learn from their experiences
- Understand the importance of the ‘user’ in your entire project/business/organisation
- Reflect and self-evaluate your understanding, skills and experiences in user research and use this to improve
Issued on 3rd April 2022
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.
Free online course: