Certificate of Achievement
has completed the following course:
Working with People and Communities to Improve Health Outcomes
NHSEngland
This course covers how understanding and engaging with people and communities can help reduce health inequalities and transform health care. It looks at what engagement with communities is and why it is important, as well as some of the factors to consider when deciding to start engagement.
2 weeks, 3 hours per week
Oliver Benson
Public Participation Lead
NHSEngland
Transcript
Learning outcomes
- Describe what we mean by working with people and communities
- Investigate the different experiences of people in accessing healthcare
- Improve how you involve people and communities in your own work
- Identify who is included and who is absent when we’re working with people and communities, and who faces bigger barriers
- Assess how best to recognise and measure success
Syllabus
- Learn about what it means to involve and work with people and communities effectively.
- Explore how different communities can have very different experiences of healthcare, and why it’s important to consider this in both the design and delivery of services.
- Explore who faces barriers to involvement in the work we do, and how they can be overcome.
- Explore how bias can affect work with people and communities, and understand how to reduce this.
- Discover and broaden your understanding of how to work in partnership with other organisations, and build trust
Issued on 22nd May 2024
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.