Certificate of Achievement

Pacifique UMUHIRE

has completed the following course:

Organisational Behaviour and Leadership Skills

Sentinel|9 and FutureLearn

This online course explored the principles of leadership and the management of people, including motivating individuals and groups to perform better. The theory of managing and leading was introduced, concepts were identified and techniques developed to manage and lead effectively. Models of change were explored, and the most appropriate models to use in given situations were examined, as well as the theory of crises management.

4 weeks, 3 hours per week

Ian Howell

Managing Director

FutureLearn

Transcript

Learning outcomes

  • Reflect on theories and principles underpinning the behaviour of people in organisations to make informed decisions about how to behave in a given circumstance.
  • Investigate and evaluate key challenges faced by business when managing people and be able to identify and employ techniques for managing individuals, teams and organisations.
  • Explore the industrial relations environment in which business operates and be able to evaluate and develop strategies that ensure compliance.
  • Assess and evaluate your behaviour as a leader and develop the ability to adapt your behaviour to best suit the context in which you are operating.

Syllabus

  • Organisational Behavior, Human Resource Management & Leadership
  • Motivating Individuals
  • Performance Management
  • Leadership Approaches
  • Managing Change and Crisis

In association with

Issued on 6th May 2022

The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.

This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.

Free online course:

Organisational Behaviour and Leadership Skills

Sentinel|9