Certificate of Achievement

Veer Shetty

has completed the following course:

Excellence in Spa Operations

Glion Institute of Higher Education

The course establishes a typology of Spa and different competitors in the industry and provides a framework on the organization structure and manning needs in a spa and wellness center. On the second section, we learn the revenue streams in the business and yielding practices to maximize sales.

2 weeks, 6 hours per week

Mariana Palmeiro

Former Faculty Spa and Wellness Management

Glion Institute of Higher Education

Georgette Davey

Managing Director

Glion Institute of Higher Education

76%
overall score

Transcript

Learning outcomes

  • Differentiate types of spas and wellness centers
  • Map the organization structure of a spa
  • Develop HR practices and development / training needs in a spa
  • Describe the main SOP and standard policies in a wellness center
  • Analyze the main revenue generating areas in a spa and how to manage these effectively
  • Expand the wellness programs to the hotel operations and services

Syllabus

  • Establish different types of spa and industry competition
  • Map a framework for organizational structure and staffing needs
  • Learn about revenue streams in the business and the yielding practices used to maximize sales

Issued on 10th June 2020

The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.

This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.

Free online course:

Excellence in Spa Operations

Glion Institute of Higher Education