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Certificate of Achievement
has completed the following course:
How to Succeed in the Global Workplace
British Council and The University of Sheffield
This course looked at the vital communication skills needed to enter or re-enter the world of work. It examined the skills necessary to manage yourself and succeed in the global workplace.
4 weeks, 3 hours per week
Tracy Ferrier
Global Skills Lead
British Council
Pamela Hafekost
Information Systems Manager
The University of Sheffield
Transcript
Learning outcomes
- Develop an understanding of the communication skills need to effectively present yourself in a professional context
- Develop an awareness of the underlying principles behind communicating effectively across different cultural environments
- Explore the skills needed to build and maintain relationships in a professional context
- Develop the ability to manage yourself in the modern workplace
Syllabus
- Negotiating yourself through the first days in a new job
- How to make a good first impression
- Active listening and clarifying information
- Culture through global, cultural and personal influences
- The elements that make up an organisation’s culture
- Having effective intercultural conversations
- Teamwork as a means of effective working practices
- Building rapport with colleagues
- Showing initiative in the workplace
- Building an effective network
- Developing time management skills
- Developing confidence and resilience
- Developing resilience through flexibility and adaptability
Issued on 6th June 2018
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.